Tenancy Advice Assistant

1 week ago


Bournemouth, United Kingdom Teqniq Full time

Part-time (18.5 hours per week) **Tenancy Advice Assistant**contract to start ASAP.

Wednesday to Friday

13:00-17:00

**What is the Job?**
- To ensure that all customer enquiries are dealt with effectively and efficiently in accordance with the Council’s policies and service standards.
- To receive enquiries from customers and log customer contacts for the Housing Management Team.
- To provide general advice to customers and deal with initial queries on housing management issues, including anti-social behaviour, rent and lettings.
- To liaise with other teams, departments and organisations to resolve customer queries.

**What are the requirements?**

Appreciate diversity in both customers and colleagues and be considerate of their specific needs
Previous relevant experience.

TEQ-0523-BCP-5227540-TNNCYADVCASSSTNT



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