Receptionist

1 week ago


Fleetwood, United Kingdom Blackpool & the Fylde College Full time

**The Role**

Blackpool and The Fylde College is excited to announce an exciting opportunity for a Receptionist - Administration Officer based at Fleetwood Nautical Campus. This role is essential in delivering a professional and customer-focused reception service while supporting key student administration processes. You will be instrumental in maintaining accurate data and ensuring efficient operations that contribute to a positive experience for students, staff, and visitors alike.

**Your Responsibilities Will Include**:
As the face of Fleetwood Nautical Campus, you will take on a variety of responsibilities to ensure seamless front-line and administrative support. These include:

- Acting as the first point of contact for all visitors, students, and external stakeholders, providing exceptional customer service and managing enquiries via reception, switchboard, and other communication channels.
- Processing tuition fees, student support funds, and related payments, while maintaining accurate and auditable records.
- Assisting with college events such as enrolment, open days, and examinations, and supporting flexible working hours during peak periods.
- Tracking attendance accurate management information and contribute to continuous service improvement.

**Why Apply?**

This is a fantastic opportunity to build a rewarding career in administration and student services within a dynamic and supportive environment. You’ll have the chance to develop key skills in customer service, data management, and operational support, all while contributing to the success of Fleetwood Nautical Campus and its students.

**Rewards and Benefits**:
Blackpool and The Fylde College is proud to be Great Place To Work® Certified
- Enhanced leave allowance of **38 days**(full-time equivalent), inclusive of bank holidays
- Opportunity to purchase additional annual leave
- Competitive pension scheme:

- Teachers’ Pension Scheme (TPS) - **28.68%** employer contribution
- Local Government Pension Scheme (LGPS) - **19.3%** employer contribution
- Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications
- Agile working opportunities
- Enhanced Family friendly policies
- Extensive wellbeing provision including, but not limited to:

- Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
- Occupational Health
- FREE Flu Vouchers for those not entitled through the NHS
- FREE eye tests
- Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
- FREE healthy breakfast
- Sports facilities including fully equipped gym and discounted memberships
- Health and beauty salon
- Trim Trails on Campus (guided routes for walks)
- Onsite food outlets and Starbucks at subsidised rates
- FREE car parking
- Car lease scheme
- Cycle to work scheme
- Onsite kids ‘Sports Camp’ 8am - 5pm during selected half-term breaks


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