Housing & Compliance Management Coordinator

1 week ago

Birmingham, United Kingdom St Basils Full time

**Job Title**: Housing & Compliance Management Coordinator

**Reports to**: Team Leader

**Salary**: Scale 6, Points 26-28, £23,566 - £25,141 per annum, pro rata

**Hours of work**: Full Time (37.5 hours per week)

**Key Responsibilities**:

- To enable young people to sustain their tenancy and equip them in relation to taking responsibility for their property.
- To empower and show how to report repairs, keep property in an acceptable clean manner.
- To help maximize and retain young people’s income.
- To ensure voids meet lettable standards before letting, including cleaning and ensuring any necessary repairs are carried out.
- To enable young people to pay their rent and service charge.
- To assist young people in debt management or where necessary signpost them to specialist agencies to address these issues.
- To prepare a weekly report for the Manager detailing arrears triggered detailing the procedures and action taken.
- To take responsibility for safeguarding the welfare of young people.
- To collect and record rent and other payments in line with financial procedures.
- To inform support staff of any support needs or concerns you may have identified for young people.
- To assist young people with benefit claims, including assisting with completion and submission of claim forms and making telephone calls.
- To be responsible for arranging and conducting young people’s admissions visits to the service and the induction of new residents.
- To support and assist young people to maintain their accommodation to an acceptable standard.
- To undertake a range of administrative tasks such as recording payments, voids checklists, health and safety inspections, etc.,
- To support any future initiatives to support young people and also the organisation to maximize income.
- To work closely with support staff to deal with any breached of tenure in line with procedure/policy.

To be flexible by being available out of hours providing on call on a rota across several services to offer information, advice and guidance to colleagues, and where necessary provide emergency cover within projects.

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