Support Analyst

20 hours ago


London, United Kingdom Talent Analytix Full time

Support Analyst

Central London

Package up to £45K (inc bens).

Are you looking for a new challenge? Enjoy solving problems and helping C-Level customers?

This Support Analyst position could be for you

Our client, a professional services organisation supporting over a 100 private equity companies both UK and overseas, are currently recruiting a Support Analyst to join their team in Central London.

As a Support Analyst you will report into the Business Consultant and assisting with administration of their Intralink portal helping customers access sensitive documents. You will be liaising with customers such as Investors, Fund Administrators and VentureCapitalist etc.

Responsibilities: --Support, monitor and gain permission for changes were necessary
- Report generation for downstream users and systems
- Creation and testing of funds
- User administration of Intralinks
- Maintain CRM
- Document management/distribution

Technical Skills: --Strong Microsoft Office including VBA skills
- Intralinks experience would be advantageous
- 2+ years’ experience within a technical support role (first/second line)
- 2+ years’ experience of either legal/funds/investment service advantages

**Benefits**:

- Monday to Friday with occasional evening/weekends - possible home working
- Statutory pension
- Discretionary bonus
- Season ticket loan
- Training
- Career progression



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