Bookings Coordinator

7 days ago

Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

We are looking for a Bookings Coordinator to join our team. Based at Dorset Healthcare Trust Headquarters at Sentinel House in Poole, you will join the existing Trust Bank Administration Team whose role is to manage the assignments of temporary workers to cover, sickness and vacancies to Trust hospitals and departments across Dorset.

This is a busy role which involves both telephone work and use of the Eroster and Bank Staff systems. It will also include general administration. You will liaise with wards and departments regarding their temporary staffing requirements, and will have lots of contact with our internal bank workers and external agency worker providers. In addition you will be involved in a range of administrative work.

You will have previous experience of working in a fast-moving administrative environment, be accustomed to and motivated by working to deadlines, and enjoy telephone work and people contact. Previous experience using databases is essential.

We are open 7 days per week and cover the hours of 8am and 7pm Monday to Friday and 9am to 3pm Saturday and Sunday and Bank Holidays. You will be expected to work a variety of shifts including the following:
8am - 4pm

9am - 5pm

11am - 7pm

Call centre work would be an advantage but is not essential as training will be given.

If you enjoy working in a friendly environment and as part of a team then please apply.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

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