People Operations Advisor

**People Operations Advisor**

**Salary** Circa £38,000

**Location** South East London

**Contract type** Temporary

**Weekly hours **Monday - Friday, 09:00 - 17:00

**The vacancy**

**What we’re looking for**:

- Do you hold CIPD level 5, or have demonstrable practical experience as a People Operations Advisor?- Do you have a sound understanding of the principles of good HR practice and comprehensive knowledge of employment law?- Can you work independently, exercising good initiative and judgement?- Do you have proven experience and ability to deliver excellent customer care and valuing diversity?
- If so, this role is perfect for you_

Here at Peabody, we have an opportunity for a People Operations Advisor on a 6 month Fixed Term Contract basis at our Westminster Bridge Road office.

**A bit about the role**:
As a People Operations Advisor, you will support the People Operations Manager and wider team in providing a commercially focused People Operations service. The People Operations Advisor is the 'interface' between the People Operations Team and the People Relations and Strategic Partnering team so the ability to build and develop relationships at all levels is critical.

Some of the key results for the role include:

- Build effective working relationships with colleagues at all levels, providing advice and guidance on a range of People policies and People related issues to support understanding and ensure effective communication of good HR practice. Take responsibility for the implementation of all People policy, ensuring that all People queries are dealt with within the timescales set out in the People Operations SLAs. Support relevant managers and provide advice on a full range of HR matters, to ensure the effective management of colleagues to achieve business needs. Escalating complex issues or concerns to the People Relations or Strategic Partnering Teams. Support the People Operations Manager and People Operations Assistants to ensure all people systems transactions and all data and documentation is accurate and up to date- Build close and trusting relationships with business managers and PACT colleagues, and provide excellent customer service to all stakeholders to maximise customer satisfaction. Have proven experience and ability to deliver excellent customer care and valuing diversity.
- You will be required to work in the Westminster Bridge Road office every Tuesday, and a second day in any Peabody office location including Westminster Bridge Road._

**A bit about us: **

160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.

The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.

Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.

We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

**Here are just a few of the benefits of working at Peabody: **
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates 
- Two additional paid volunteering days each year 
- Family friendly policies- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal 
- 4 x Life Assurance- Up to 10% pension contribution matched 1:1
**Are you ready to apply? **

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.