Campaign Delivery and Deployment Lead

Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

The Campaign Delivery and Deployment Lead is responsible for successful and timely end to end delivery of 1000 targeted, multi-channel campaigns each year. Through collaboration with marketing, commercial, operations and internal this individual seeks opportunities for efficiency and innovation at scale while mitigating risks to timelines.

Supported by a large hybrid team that consists of permanent resources and contractors based on and offshore, the Campaign Delivery and Deployment Lead will drive continuous improvement across the delivery space, utilising sophisticated techniques and technology.

What you’ll do:

- Plan and Delivery Manage personalised communications. Collaborating with marketing, commercial stakeholders, and an engaged team of delivery managers be responsible for the delivery of campaigns from briefing through to successful deployment, while balancing thorough resource planning processes with the principles of continuous improvement.
- Lead continuous improvements in the ‘end to end’ Campaign Delivery Process. From Resource and Campaign Planning, Briefing to Deployment, using your intimate knowledge of customer communications processes, be a change maker across all stages in delivery, spear-heading improvements, driving efficient (cost savings) & accurate delivery, & lead investigations into issues.
- Champion the adoption and evolution of Campaign Delivery Tools: continuously improve the tools that we use to handle the end-to-end campaign delivery process including the management of briefs and resources (currently using Workfront) to ensure all campaigns are delivered on time to the agreed requirements.
- Handling our Multi-million Pound budget by working with HoD, Finance, internal colleagues, and 3rd parties. Ensure that budget allocations are traceable, spend against budget is supervised and invoices are paid promptly.
- Build a culture of collaboration and engagement within Connected Communications and across multiple Sky departments; Creative, Data Teams, Trading, Product Marketing, Customer Service and Digital.

What you’ll bring:

- Team Leadership: experience of leading technical and non-technical teams ensuring that the right project deliverables are consistently met, by careful planning and swift prioritisation calls.
- Campaign Planning Experience: Proven track record of running end-to-end customer communication roadmaps. Extensive experience in strategic campaign planning on high profile projects involving multichannel execution.
- Campaign Execution Experience (an Asset): Previous exposure to sophisticated marketing campaign planning tools and/or concepts (i.e., Adobe Campaign, Unica, SAS)
- Excellent Commercial and Analytical skills: Strong critical thinking skills and commercial awareness with the ability to translate complex technical themes to a non-technical audience
- Stakeholder Management: Consistent record of having established successful relationships, building up on your expert knowledge of CRM best-practices and passion about customer communications

Team Overview:
Renowned for our award-winning highly personalised communications, the Connected Communications team are specialists in planning, designing, and implementing engaging marketing communications to internal (staff) and external (customers) audiences. We play a critical role in ensuring relevant and engaging communications cut through to deliver the right message at the right time through the most engaging channel

We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future

The Rewards:
There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences

Where you’ll work:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beaut