Administrator

Job Introduction
**Get Set for Impact: Join a Team That Delivers Futures**

We’re looking for a proactive, people-focused Administrator to join our team. You’ll be the first friendly face visitors meet, the organised mind behind smooth-running processes, and a key player in keeping our Belfast centre safe, compliant and well-supported.

Whether you’re opening up for the day or closing with everything in order, you’ll be making a difference, every single shift.

**TL;DR**:_Location_**:Belfast**_Contract:_** 35hrs **_Salary: _**£21 - £23.5k doe & Quals

**Role Purpose**: You’ll keep our centre running safely and efficiently, from managing access and handling calls to supporting with contract administration and ensuring health & safety compliance. You’ll also support programme teams with uploads, data accuracy and day-to-day admin. If you already hold, or are keen to work toward your SIA qualification, even better.

**Success in this role looks like**: Accurate and timely contract and centre admin (claims, records, uploads), Smooth, secure opening and closing of the branch, Prompt, professional communication across all channels, Compliant Health & Safety documentation and records, A calm, welcoming and well-organised front-of-house experience

**Your Role: What You’ll Achieve**

At Get Set UK, our delivery depends on great organisation, safety, and teamwork. You’ll be central to that, supporting the whole team to deliver life-changing services in a centre that runs like clockwork.

In this role, you will:

- (Strategic Direction) Take responsibility for the day-to-day operations of the centre, ensuring smooth opening and closing procedures and consistent safeguarding standards.
- (Deliver Results) Maintain and manage H&S documentation, centre records, contract claims admin and TAMS uploads in line with company policy and audit expectations.
- (People & Communication) Handle incoming calls, visitor access, deliveries and daily enquiries with warmth, clarity and professionalism.
- (Get It Right) Ensure all front-of-house and administrative processes follow company standards, including safeguarding, GDPR, compliance and health & safety.
- (Business Acumen) Support staff with programme and claims administration, with a clear focus on quality, accuracy and impact.

This is a role with purpose, whether you are working on strategy or delivering day-to-day impact, you'll thrive here if you are motivated by challenge, driven by outcomes, and ready to make a difference.

**Who You Are**

You’re dependable, confident and organised, with a natural ability to juggle tasks while staying calm under pressure. You know how to make a workplace feel safe, professional and welcoming, and you enjoy being a key part of a mission-led team.

Specifically, you bring:

- Experience in administration, reception or centre support roles
- Strong communication skills and a professional phone manner
- Good organisational skills and attention to detail
- An SIA qualification (or a willingness to achieve one with our support)

**You Share Our Values**

We live our values every day, in every role:

- ** Be Ambitious**: We act with drive and purpose
- ** Be Inspiring**: We empower and uplift those around us
- ** Be Proud**: We take ownership and celebrate our success
- ** Be Considerate**: We collaborate and respect others
- ** Own it**:We show up and do what’s needed

Our customers count on us...and we count on you That means showing up, being present, communicating clearly, and doing what you say you will. If it sounds like you, you'll thrive here. If it doesn't feel like the right fit, that's ok too, we'd rather help you save time than take the wrong step.

**Get Set for More: Our Benefits**

You’ll benefit from a supportive, progressive environment where learning is part of every role.
- Immediate access to wellbeing tools (GP, counselling, Headspace)
- Enhanced healthcare and lifestyle rewards with service
- Discounts, pension scheme, and salary sacrifice options
- Structured development through our Your Career, Your Journey framework
- Internal Learning & Development team embedding growth in every role

**What to Know Before You Apply**
- We’re a Disability Confident Employer and welcome applicants from all backgrounds. If you need any reasonable adjustments during the recruitment process, just let us know, we’re committed to supporting you.
- We do not accept unsolicited CVs from agencies.

**Ready to Get Set?**

**See the Get Set story here**:
**Learn more about working at Get Set here**: