Pa to The Md

_We are currently looking for a _PA to the MD / Administrator to join our busy team_

We’re looking for a superstar PA to work closely with the MD, providing both administration and general support to ensure cohesive running of a busy team. This is a crucial role that combines traditional PA duties with a range of projects to ensure we conformto the standard operating procedures.

**Location**: Hybrid (2 days London Liverpool Street office, 3 days remote)

**Salary**:£27,000 - £35,000 DOE

**PA to the MD / Administrator Duties**:

- Comprehensive and proactive MD diary management
- Preparing, coordinating and assisting with meetings, capturing the key information and taking minutes where required
- Booking business travel arrangements
- Working across the MD’s group of companies and ventures and dealing with associated and personal requests
- Conducting research for the MD as and when requested
- Qualifying new inbound customer enquiries and capturing key information
- Compiling and preparing reports, sales presentations and correspondence
- Supporting the Finance Manager with invoicing & expense filing
- Implementing and maintaining procedures/administrative systems
- Capturing and reporting company KPI’s weekly and monthly
- Proofreading documents, presentations & outbound communications
- Managing the Live Chat department, customer service and processes
- Managing the internal CRM system (HubSpot)
- HR Administration & Assistance

**PA to the MD / AdministratorRequirements**:

- Excellent oral and written communication skills with an exceptional telephone manner
- Competency using Wordpress, Excel, PowerPoint, Word and Google’s Gsuite - Docs, Sheets and Slides
- Great Proofreading skills
- Bachelor’s degree level education
- Ability to work to deadlines, prioritise, and multitask in a fast-paced working environment
- Project management skills with an acute attention to detail
- Excellent presentation skills
- Great interpersonal skills and natural relationship maker
- Discretion and trustworthiness: comfortable with confidential information
- Always looking for areas of improvement
- Flexibility and adaptability
- Tact and diplomacy
- Be friendly - we are a small team so we would like you to be enjoyable to work with
- Resourceful We’re go-getters & love team members who use their initiative to proactively make things happen

**PA to the MD / AdministratorBenefits**:

- 2 Paid re-energiser days off every year
- Paid birthdays off
- Summer Hours - Finish at 3.00 pm on Fridays, to go out and enjoy the sun
- Enjoy extra holidays - Our office is closed between Christmas & New Year
- An extra day of leave for every year past your 3 year anniversary
- Wellness Allowance - contribution towards home gym equipment, running shoes, vitamins & supplements and gym wear
- Health care cash plan - can be utlised on Physiotherapy, dental treatment, optical, virtual GP, acupuncture, etc
- Personal Virtual fitness classes
- Free personal face to face and online counselling sessions.

Social Interaction
- Regular Team outings (we at Smooth call these bucket-list activities) i.e: Go-karting, pottery making, wine tasting, virtual reality experiences, axe throwing, top golf, paintballing
- Paid fundraising activity days
- Thrive in an atmosphere of accountability, positivity, and creativity
- Regularly celebrate company wins with team drinks & lunches
- Attend key industry events

Personal & Professional Development
- Ongoing personal development
- Clear goals and ongoing feedback
- Competitive salary
- Huge opportunity to gain experience with a wide range of activities at Director level

As well as:

- Retail vouchers and discounts including restaurants, clothing, electronics and more
- Flexible working & weekly work from home days
- Laptop & webcams and other equipment provided

**About the Company**: