Rpo Relationship Manager

**Role: RPO Relationship Manager / Service Delivery Manager / Internal Recruiter - Public Sector/Education - IT** **Based: City of London / Remote with Travel** **Salary: Up to £60,000 + Bonus of £10-15,000 per annum paid quarterly** My RPO Recruitment client is looking for a very experienced Recruiter to join their team and design and run a redeployment programme for a large education public sector client. You will be responsible for the day to day supplier management and will focus on how to build out a workforce in a changing environment. Experience in RPO in a Higher Education environment would be a huge benefit. **You’ll be responsible for: -** - Overall management & success of multiple MSP, RPO, Pop-Up, or otherwise related services - Building client relationships and becoming a "trusted" advisor for services under your management - Supporting the sales cycle of new solutions and/or services from bid through to design and implementation - Creating a clear business development strategy to generate new business and expand service lines into existing clients - Having a systematic and deliberate approach to expanding your network - Building your brand; generating insightful content to share with your network and creating impactful external events where appropriate - Educating yourself on a wide range of technologies and specific market insight relevant to your specialism - Establishing internal relationships across the wider business through cross-selling and knowledge sharing - Taking new members of staff under your wing to train and develop, whilst ensuring they are engaged and motivated **Strengthening Client Relationships: -** - Consistently builds and strengthens great client relationships - Understands and deeply interested in the client’s business - Close enough to the client to gain more business or relationships - Creates deeper connections and loyalty with key contacts, building broad and long term relationships - Thinks about the client POV and possible future needs - Has a point of view, interest and insights on the industry - Looks for new opportunities, follows up and presses for openings to gain new work **Winning new Business: -** - Supports expanding the business - Builds strategies for markets, sectors and clients to win new business - Proactive and imaginative in generating, approaching, and reaching prospects - Understands and sells the value proposition of all products and services - Leverages all connections to generate leads and opportunities - Excellent with pitching, formally and informally - Encourages team members to be part of business building **Supporting the Team: -** - Encourages and supports their team to success - Keeps a focus on high-performance, KPIs and budgets - Involves, coaches, mentors and supports the team; - Trains team members in the processes, skills and approaches they need to be successful - Helps the team to be ambitious and high-performing - Generates ambition and excitement in others - Finds ways to get people working well together - Role model for the team of doing the right thing and growing the business **Supporting the Group: -** - Designs and hosts ground-breaking events and/or initiatives - Seeks and makes connections with the rest of the Group - Generates external-facing content, brand-building topics and ideas - Supports cross-selling, shares intelligence - Contributes to peoples’ success, offers help, ideas and leads - Leverages the Thought Leadership strategy - Demonstrates strong awareness of the broader HNG capabilities - Acts as a Role Model for the culture **Bringing Expertise: -** - Excellent recruiter; flawless technical skills - Builds and shows deep expertise in at least one specialism - Has deep and broad tech knowledge and keeps up to date - Curious seeks new knowledge and development - Deliberate and active with presenting a compelling "face" to the outside world - Thoughtfully promotes their personal brand - Uses social media really well, gets the tone and balance right **Critical Achievement Areas: -** - Self-discipline: keeping on track, staying focused - Self-motivation: self-starter, pushes on, doesn't need telling - Authentic, true to themselves and others, honest and open - Brings expertise and instant credibility through technical skills - Commercially driven, motivated to win deals, hungry for sales success - Consistently and unerringly professional - Collaborative and cooperative, build strong partnerships - Articulate, persuasive, personable - Innovative, idea-generator, proactive - Clear drive and ambition, sense of urgency, will to win - Really hard-working, focused, determined - Challenges themselves to do better and go further - Cares for people, supportive and encouraging - Role model of leadership expectations - Takes the initiative, seizes opportunities - A clear sense of accountability - Positive, progressive force for good - Target and goal-oriented; drives for really high performance - Organized and thorough, systematic and structured - Stand-out leader, visible, strong communicator - Prioritises well, resolute with time, avoids minutiae, focuses on what matters