Account Director, RPO

Job Title: Account Director, RPO

Location: Hybrid (London)

Hours: Full Time

Introduction:

Different skillset, different mindset. At PeopleScout, our creativity is redefining RPO. We blend fresh, industry-first thinking with deep in-house expertise – from occupational psychologists to social media strategists - to deliver talent solutions that inspire and perform. As a multi-award-winning RPO provider, we're redefining the future of recruitment across every industry, skill set, and geography.

The Role:

As an Account Director at PeopleScout, you will lead one of our key RPO accounts, overseeing the successful delivery of recruitment services and acting as a trusted advisor to the client. You'll strengthen partnerships by enhancing service delivery, deepening trust, and driving innovation to improve processes, quality, and technology integration.

Working closely with the client's leadership team, you'll align PeopleScout's delivery with broader business and talent objectives, ensuring every solution is efficient, value-driven, and strategically aligned. You'll manage and drive the Strategic Account Plan, focusing on continuous improvement, operational efficiency, and best practice adoption.

Collaborating with subject matter experts across RPO and Talent Advisory, you'll ensure optimal resource allocation and scalable, high-quality solutions. A forward-looking approach to capacity planning and performance improvement will be key to positioning PeopleScout as a long-term strategic partner.

Who We Are Looking For:

You'll bring a blend of strategic thinking and operational excellence, with a proven ability to deliver complex recruitment programmes, build lasting relationships and driving innovation within client partnerships. You should have a proven track record of leading RPO delivery in a complex, matrix environment and the ability to align operational processes with long-term business goals.

The ideal candidate will be a confident leader who thrives in a collaborative setting and can proactively identify operational challenges while providing actionable, insight-led solutions. A consultative sales approach will be essential, as will your ability to influence, engage, and build trust at all levels of client interaction. Your expertise in resource planning, capacity forecasting, and delivering strategic account plans will be crucial to your success in this role.

An understanding of assessment, high-volume and specialist workflows, and RPO project delivery will be highly valuable. Familiarity with the public sector is desirable, and eligibility for UK Government Security Clearance (BPSS or above) may be required for certain client engagements.

What's in it for me?

As a PeopleScout employee, you'll enjoy a wide range of company benefits, including:

• Potential to earn extra cash through our employee recognition scheme or our performance driven quarterly and annual bonus programmes
• Time off to rest, recover or conquer items on the bucket list through our 27 days holiday, and our holiday purchase benefit where you can buy up to an additional 5 days
• Great company paid benefits including, health cash plan, life assurance, company pension and access to an Employee Assistance Programme
• Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym
• Other great flexible benefits such as a TechScheme, free mortgage advice, help with travel costs plus more
• A strong care for the community and planet with opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme
• Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement progress
• A group of diverse, passionate people to socialise and build your career with

About us:

PeopleScout is an industry award winner and leader in the development of best-in class recruitment outsourcing and talent consultancy. What sets us apart is our talent advisory heritage, this enables us to reframe, evaluate and assess how organisation and application behaviour can be modified and improved to deliver the very best talent for our clients.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy, maternity.

Next steps / Call to action:

If this sounds like you, we would love to hear from you. Click the apply button and start your application today