Outbound Telesales Rep

2 weeks ago

London, United Kingdom Ad Warrior Full time

**Outbound Telesales Rep**

**Location**:London

**Salary**: £20,000 - £25,000 per annum depending on experience plus OTE c.£12k

**Job Type**:Full Time, Permanent
Our clients are not the new kid on the block, they were established in 2013 and have been disrupting the Broadband industry in London since then.

They are passionate and love working with local communities, they want to bridge the digital divide in society and make Gigafast internet accessible to all. They also love it when local residents become team members of the company - over 20% of their talentis from communities that they serve.

**Job purpose**:
They are looking for an enthusiastic Telesales Representative to contribute to generating sales for their company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representativemust be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developingbusiness.

**What you’ll be doing**:

- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**The experience we’re looking for you to bring**:

- Experience as telesales representative or other sales/customer service role desired
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Working conditions**:

- Shift Patterns 9am-5pm, 10am-6pm and 12pm-8pm
- Monday-Saturday
- Office Based Role

**Why join the company**:

- You get to work with some of the best technology in the market
- Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, they value your contribution
- We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
- Birthday leave, their treat to you
- Keen cyclist, join their cycle to work scheme
- Flexible WFH policy
- Enjoy the perks of Vitality health
- You get to work with an amazing bunch of people

**To Apply

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