Outbound Telesales Representative

1 week ago


London, United Kingdom Ad Warrior Full time

**Outbound Telesales Representative** **Location**: London **Salary**: £20,000 - £25,000 per annum **Shift Patterns**: 9am-5pm, 10am-6pm and 12pm-8pm (Monday - Saturday) Our client's network, which they own and have built, is 100% full fibre. They install it directly into their business customer’s premises and into their consumer’s homes. The company provide market leading broadband speeds, at the best prices with a realfocus on customer experience - they are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result they are growing fast. The company are not the new kid on the block, they were established in 2013 and have been disrupting the Broadband industry in London since then. **Job purpose**: The company are looking for an enthusiastic Telesales Representative to contribute to generating sales. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative mustbe an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developingbusiness. **What you’ll be doing**: - Contact potential or existing customers to inform them about a product or service - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company’s reputation - Go the "extra mile" to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information **The experience they’re looking for you to bring**: - Experience as telesales representative or other sales/customer service role desired - Proven track record of successfully meeting sales quota preferably over the phone - Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems - Ability to learn about products and services and describe/explain them to prospects - Excellent communication and interpersonal skills - Cool-tempered and able to handle rejection - Outstanding negotiation skills with the ability to resolve issues and address complaints **Working conditions**: - Shift Patterns 9am-5pm, 10am-6pm and 12pm-8pm - Monday-Saturday - Office Based Role **Why join them**: - You get to work with some of the best technology in the market - Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, they value your contribution - You’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days - Birthday leave, their treat to you - Keen cyclist, join the cycle to work scheme - Flexible WFH policy - Enjoy the perks of Vitality health - You get to work with an amazing bunch of people **To Apply** - The company are an Armed Forces friendly organisation._



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