Current jobs related to Breakdown Controller - Castleford - M Group Services

  • Breakdown Controller

    3 weeks ago

    Castleford, United Kingdom Pyramid8 Full time

    Our client is a national business who have a breakdown team in Castleford where all the breakdown controllers work in the office and manage all breakdowns for their fleet and plant. This role is to ensure calls are handled from drivers and other staff operating plant in the situation of a breakdown or an instance that has arisen that could result in a...

  • Breakdown Controller

    4 days ago

    Castleford, United Kingdom Kemp Recruitment Ltd Full time

    Job Role: Breakdown ControllerHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Schedule: Monday Friday, Day ShiftsSalary: £26,000 £30,000My client, a large Fleet and Plant hire company operating nationwide, is looking for a dedicated Breakdown Controller to join their team.The Role of Breakdown...

  • Breakdown Controller

    6 days ago

    Castleford, United Kingdom M Group Services Full time

    **M Group Services Plant & Fleet Solutions** is currently looking to recruit a Breakdown Controller to join our team in Castleford. With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than **9,000 **vehicles and over...

  • Breakdown Controller

    2 weeks ago

    Castleford, United Kingdom M Group Services Full time

    We are looking to offer a **Breakdown Controller** the opportunity to join our expanding **Service & Compliance team** based in **Castleford**. **About the role** You will manage the breakdowns for both plant and fleet throughout the UK in a efficient way providing an affective solution to the customer as it's its essential that the customer is back...

  • Breakdown Controller

    5 days ago

    Castleford, United Kingdom M Group Full time

    About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful...

  • Breakdown Controller

    3 weeks ago

    Castleford, United Kingdom M Group + P&F Full time

    About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and...

  • Breakdown Controller: Rapid Problem Solver

    6 days ago

    Castleford, United Kingdom Shaw management Solutions Full time

    A growing vehicle management company in Castleford is seeking an efficient Breakdown Controller to handle breakdown situations and coordinate with suppliers. The role requires excellent communication and planning skills, along with a proactive customer service mindset. Ideal candidates will have some vehicle knowledge and must work well under pressure. Enjoy...

  • Breakdown Controller

    6 days ago

    Castleford, United Kingdom Shaw management Solutions Full time

    2 days ago Be among the first 25 applicants What We're Looking For We need someone with a sharp eye for detail, a can‑do attitude, and the ability to think on their feet. As a Breakdown Controller, you'll be the go‑to problem solver, keeping our vehicles moving and our customers happy. You'll need to work well independently, but also be a team player –...

  • Breakdown Controller

    7 days ago

    Castleford, United Kingdom M Group + P&F Full time

    About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and...

  • Breakdown Controller

    2 weeks ago

    Castleford, Wakefield, United Kingdom M Group Services Plant & Fleet Solutions Full time £25,000 - £40,000 per year

    Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment...

Breakdown Controller

2 weeks ago

Castleford, United Kingdom M Group Services Full time

M Group Services Plant & Fleet Solutions is currently looking to recruit a Breakdown Controller based in Castleford.

As Breakdown Controller, you will ensure that unplanned maintenance events are handled in accordance with current Service Level Agreements and that the business delivers a “best in class” customer experience, whilst minimising Plant & Vehicle downtime through effective management of internal and external resources.

**As Breakdown Controller your duties and responsibilities will be**:

- The effective management of both internal (owned assets) and external (x hired assets) breakdowns, logging response times and ensuring that they're tracked and handled to a suitable conclusion (within agreed SLA times)
- The effective management of both internal (owned assets) and external (x hired assets) defects, logging response times and ensuring they're tracked and handled to a suitable conclusion (within agreed SLA times)
- Ensure that inbound and outbound calls are managed in accordance with current Service Level Agreements
- Updating and managing the JobWatch scheduling system
- Ensure that Purchase Orders are transacted in a timely manner
- Updating IT systems with information as required
- Adherence to Policy and process, and working methods
- Storage of documentation as required and work with all members of the compliance and service teams to develop the operational solution
- Follow compliance and service process and procedure as directed
- Rotate job role function as required

**Skills and Knowledge Requirements**:

- Plant and vehicle technical background
- A high and detailed level of plant and vehicle product knowledge
- Capability to take ownership and responsibility
- Strong commitment to delivering high standards of customer service
- Ability to prioritise workload and work under pressure to strict deadlines
- Computer literate with working knowledge of Microsoft Office

**What’s in it for you?**
- 25 days' annual leave plus 8 days' bank holiday
- Annual bonus
- Pension scheme
- Life Assurance