Care Coordinator

**Job Title**:Care Coordinator
**Reference Number**:HCPA003546
**Company Name**:Choice Global LTD
**Shifts Available**:Mornings, Evenings, Days, Weekends
**Location**:Watford
**Type of Care Provider**:Support at Home, Flexicare, Private Care (Direct Employer)
**Supporting individuals with**:Dementia, Older Adults, End Of Life, Learning Disability, Mental Health, Physical Disability, Sensory Impairment, Substance Misuse, Epilepsy, Neurological Conditions
**Pay/Salary**:£22000 - £24000 Per Year
**Hours of Work**:38-40 Hours per week - Flexible: 09:00 - 1700 generally
**Driving Required**:Yes
**Contract Type**:Full Time Contract

**About the Company** Choice Global believes that the quality of our staff in the field and the company’s values are what makes our reputation grow. As a family run business, Choice Global sees every member of our team as an extension to our family. Our office team are here tosupport you as much as the customer. But what makes us different?

We are committed to providing high quality homecare services so that people can remain in the comfort of their own homes. We help with anything from everyday tasks around people's homes to complex care needs. We appreciate that every person is different,and this is why every day will be different.

A position of Care Coordinator became vacant resulting from the promotion of the current post holder to a manager.

Choice Global take satisfaction in the continuity of care, provided at the highest levels of person-centred care.

This is a great chance for you to be part of one of the UK’s most exciting businesses within Domiciliary Care, who are going from strength to strength focusing on their growth strategy and quality of care.
- Continuous training and support will be provided
- 28 days holiday
- Company pension
- Performance bonus
- Members of The Academy to unlock discounts
- Career advancement

**What does this Care Coordinator job involve?**:

- To visit individuals and to make reviews of the written care plans, examine the written records of medication administration, finance and daily log notes, kept by staff as required by the manager
- To carry out initial assessments?and meetings with individuals and Care Assistants
- To be on call duties, covering shifts if staff are unable
- To ensure files are up to date, for example, Care plans, risk assessments etc
- Responsible for resourcing new care packages and building on existing packages
- To be aware of the quality assurance policy of the company, in the provision of quality service to individuals
- Improving and maintaining the continuity of care for new and existing care packages
- Managing & Monitoring Care Planner to ensure Care workers are productive and use the system effectively
- Ensure that Care Assistants rotas are organised, correctly matched to people's needs and well-planned, taking into account travelling time, holiday cover and last-minute cancellations
- Ensure staff are supplied with PPE
- Responsible for cordially resolving customer queries in a timely manner within your area to maintain a positive Company reputation
- Contribute to the growth and service expansion targets set by the business
- Work well as part of the Choice Global team
- Follow Choice Global policies, procedures, and guidance at all times
- Take part in staff and customer meetings
- Attend training activities and appraisal and development meetings

**Am I the right person for this Care Coordinator job?**:

- Full UK Driving licence
- Caring and compassionate towards people in need of care and support
- Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to non-discriminatory care practice
- Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
- Excellent timekeeper and reliable
- Understanding why confidentiality is important and what this means as a care coordinator
- Ability to listen, communicate clearly and build positive working relationships with individuals, their families, Choice Global staff and other social and health care professionals
- Good organisational and supervisory skills, so staff receive necessary support and individuals receive the services they expect
- Ability to initiate and support staff and to use own initiative and work alone or as part of a team especially in an emergency
- Numerical skills to support individuals in managing their money and buying shopping or paying bills when requested to do so
- Ability to keep written records in clear English about the care and support given to each individual, including help with medicines
- Commitment to respecting individuals' rights at all times including their rights to privacy, dignity and independence aswell as being non-judgemental