Trainee Sales Consultant

Role Overview:
**In a Nutshell**

We have an exciting opportunity for a Trainee Sales Consultant to join our team within Vistry Housebuilding Kent, at our Faversham Hub. As our Trainee Sales Consultant you will be responsible for Support the Sales Consultants in the day to day running of the regional sales hubs in accordance with the customer journey. Working with the Sales Consultants, give support to the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and housing ranges within the sales hub and assist with the delivery of successful continual sales at all sites within the designated sales hubs.

**Let’s cut to the chase, what’s in it for you**
- Competitive basic salary and annual bonus
- Mileage Allowance
- 28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
- Free private healthcare from your start date
- Company contributory pension scheme
- Life assurance - 3 x your annual salary
- Sharesave scheme
- Cycle to work scheme - up to £3000
- Support with a professional membership
- Denplan, GymFlex and many more
**In return, what we would like from you**
- Behave in line with our company values - Integrity, Caring and Quality
- 5 GCSEs to include Maths and English at grade C or above (or equivalent)
- Experience working in a customer facing role.
- Experience in generating leads and sales through telephone-based business development.
- Proven track record of achieving sales targets
- Proven track record of exceptional sales
- Ability to handle complaints and difficult situations
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- An interest in property and the housing market
- The ability to work under pressure and meet sales targets.
- Willing to be flexible in respect of day-to-day duties and hours worked
- Willing to travel to all sales sites, including regional offices
- Full driving licence and access to a suitable vehicle.
**More about the Trainee Sales Consultant role**:

- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated sales hubs.
- Support with the creation and delivery of informative and clear Virtual tours of sites and house plots to all customers within the designated sales hub
- Assist with any implementation of new innovation in fulfilling the business targets on new home sales across all sites within the designated sales hub.
- Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
- Assist the Sales Consultants with pre-booked customers visits as required, ensuring that these are arranged at suitable times and are undertaken effectively.
- Travel to all sites within the specified sales hub’s area to undertake pre booked customer appointments as required
- Develop a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home
- At all times follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
- Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
- Support the Sales Consultants in ensuring that customers are kept fully and regularly informed of the progress of their purchase.
- Develop a detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.
- Work with the Site teams across all Hub sites when required to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer.
- Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
- Ensure all relevant stakeholders and colleagues working within the relevant sales hub are informed of key departmental developments.
- Take responsibility for all company property and equipment across each site within the specified sales hub.
**Finally, let’s tell you about us**

Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Vistry Partnerships. With a wide range of skills, experience and backgrounds - we have come together to live our values of Integrity, Caring and Quality.

We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people an