Human Resources Administrator

Job Title: Human Resources Administrator

Department: People Team

Contract: Temporary - initial 3 months with possible extension

**Salary**: Band 5, GBP23,536 per annum

Hours: 36 hours per week

Location: Millbank, London

Reporting to: Resourcing & Talent Lead

Oakleaf partnership are currently working with a highly prestigious institution that serves the UK with artistic excellence in its collection of museums. We are looking for a HR Assistant who has previous experience in an administrative role with a strong passion and inquisitive outlook.

Purpose of the role

To provide a comprehensive and customer focused HR administration service and to contribute to our ambition to provide an outstanding and continually improving Human Resources service to the organisation.

About your team

Our team of experienced HR professionals are committed to providing a high quality, innovative service to all employees in line with HR best practice, relevant legislation, government guidance and the organisations values.

We are a creative and forward-thinking team who are committed to enabling people to thrive and reach their full potential at work.

We are passionate about building an inclusive culture that encourages, supports and celebrates the diverse voices of our employees.

What will you do

First line HR support
- Act as first line support for general People queries, taking a proactive approach to finding information where unsure and directing employees to the team's existing policies, guidance and the Employee Handbook in the first instance. Escalate queries internally with other members of the team where appropriate and see through to resolution.
- Manage the HR team's various inboxes on a rotational basis, ensuring that queries are acknowledged and dealt with in line with agreed SLAs.
- Work flexibly within the Human Resources department to ensure administrative cover is provided across the team, including providing cover during periods of annual leave, sickness, etc.
- Contribute towards our ambition to provide an outstanding HR service.

Recruitment
- Coordinate and have responsibility within the People team for progressing recruitment campaigns, including apprenticeships and kickstart roles within specified departments, ensuring the provision of a proactive and streamlined recruitment support is provided.

People Administration
- Contribute to maintaining the team's information systems, both electronic and paper-based, to ensure that these operate efficiently and are kept up-to-date.
- Maintain the organisations computerised HR and payroll database (ResourceLink) to ensure accurate and up-to-date employee information is readily available.
- Collate, input and ensure the integrity of data that is passed to the payroll provider for processing against monthly deadlines.
- Complete regular reviews of team files to ensure that all required information is filed and available for further internal and external audits.
- Set up files for all new members of staff and ensure that files for existing members of staff are kept up-to-date and are complete.
- Prepare offer letters, contracts of employment and letters confirming contractual changes for new starters, existing members of staff and leavers in a timely manner.
- Assist in running pension administration processes to ensure that the organisation is complying with its responsibilities.
- Liaise with departments to ensure appropriate sickness certificates are obtained from staff for all periods of sickness absence and all data relating to attendance is entered accurately on to ResourceLink, highlighting any issues that arise to the Business Partnering Team.
- Undertake general administration tasks, including filing and maintaining a tidy work environment.

What you will bring to the team
- At least 1 year's experience working in a busy administrative support role within a Human Resources department on recruitment and payroll related tasks, with demonstrable experience in maintaining efficient administrative systems.
- Experience in a similar sized organisation, providing HR support to multiple stakeholders or large teams or departments.
- Commitment to or interest in working in the areas of human resources, particularly on human resources administration.
- Commitment to providing an outstanding, customer-focused service.
- Confident and assertive, able to develop effective working relationships externally and internally with employees at all levels within the organisation.
- Excellent organisational skills - able to prioritise a wide range and high volume of activities and use available resources to ensure tasks are completed to deadline.
- Excellent attention to detail e.g. dealing with data input, correspondence, dates and basic calculations.
- A confident user of payroll and recruitment systems, and other computer systems including Outlook, SharePoint, and Microsoft packages.
- A mutually supportive and collaborative team working style.
- Positive attitude towa