Admissions Office Administrator

2 weeks ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

The post holder will assist in ensuring that the effective and efficient co-ordination of elective waiting list admissions is undertaken, maintaining a high quality service to all users. This will involve validation of waiting lists and liaison with others to maintain efficient waiting times. The post holder would require a flexible and proactive approach to the role.

The Admissions Office is a very busy department which is responsible for the validation and booking of patient lists awaiting procedures within HDFT. This includes patients waiting for inpatient and day case procedures.

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.

Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards

Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.

Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Effectively uses the Patient Administration System to record dates for Admission and inform patients’ relevant details.

To validate waiting lists and work with the Elective Access co-ordinator to ensure that waiting lists are appropriately managed and booked within their expected date to be seen

Monitor and action patient pathway targets i.e 18 week RTT, diagnostic and cancer targets.Implement the Trust Access Policy

Maintain excellent communication with Consultants and Secretaries regarding waiting list/booking and capacity issues to ensure optimum use of resources

Add patients to the Bluespier system and ensure this is reviewed and kept up to date.

Actively seek to replace patients when cancelled to ensure full utilisation of theatre lists

Receives patients and input on the Patient Administration System booked/planned admissions sent directly from outpatient clinics

Assist the Team leader and elective access Co-ordinator in ensuring any changes which would enhance service provision are undertaken.

Clinic creation, enabling & adding clinic appointment slots using outpatient diary management

Deals with admission cancellations sensitively, giving reasons to the patient for cancellation

Deputise for Team Leader in their absence

Pulling and preparing notes.

General office housekeeping jobs.



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