Customer Service Officer Northallerton
2 weeks ago
**Customer Service Officer job description.pdf**
***
**Salary: Scale 2/3** £20,490
**:
- £**22,677
** (also attracting additional allowances, including weekend working allowances)**
**Hours: Full time, Temporary - 12 month fixed term contract**
**Shift pattern - 3x 0800-1700, 3x 1200-2000, 3x Rest Days**
**1 immediate vacancy - Northallerton, Police HQ**
**Applications will be considered for current and future permanent opportunities and will be held on a holding list for 12 months.**
The main purpose of the Customer Service Officer role is to provide a high quality service to colleagues and members of the public. The main responsibilities of this role include:
- Taking incident reports from victims of crime
- Providing advice and support to members of the public on a variety of enquiries. First point of contact for all visitors to the police station
- Completing court-ordered registrations and managing bail appointments
- Handling surrendered firearms and weapons
- Processing seized vehicle releases
Working for the emergency services is truly rewarding, and we want to inspire all colleagues to achieve their full potential. Everything we do has a direct impact to the service our organisation delivers, and each of us contributes to ensuring our communities continue to feel safe.
You’ll work for an organisation that cares about the well-being of its personnel, and actively supports people so they can perform to their best at work.
In addition, we offer a range of benefits including:
- Staff support networks and access to onsite Health and Wellbeing Services
- Training and Development
- Excellent government pension scheme
- 24 days holiday entitlement, increasing to 30 days with length of service (plus bank holidays)
- Access to discounts at major retailers
- Unison - recognised trade union
We value different perspectives, skills, and experiences, we care about the well-being of our staff, and actively support people so they can perform to their best.
-
Customer Service Officer, Northallerton
7 days ago
Northallerton, United Kingdom NORTH YORKSHIRE COUNCIL Full time**Salary: £26,409 - £28,163 pro rata, per annum** **Grade: F** **Contract Type: Permanent** **Vacancy Hours: Full time or part time hours 37/30/25 hours per week** **Location: Northallerton** Do you have excellent communication skills and a passion for providing outstanding levels of customer service? Are you someone that can use innovative thinking...
-
Northallerton, United Kingdom North Yorkshire Council Full time**Revenues Customer Service Officers** (internally within the council we refer to this role as Revenues Officer) **S**alary**:£26,873 - £29,269** **Grade: G** **Contract**:Permanent** **Hours: Part-time and Full-time contracts available** **Location**:Hybrid - **You can work from home and from one of our office bases in, Selby, Malton, Skipton,**...
-
Digital Operations Officer, Northallerton
2 weeks ago
Northallerton, United Kingdom North Yorkshire Council Full time**Salary**: £26,873-£29,269 pro rata per annum Grade G Contract Type, Permanent Vacancy Hours Full time 37 Hours Location, Northallerton County Hall **Contract Type: Full Time** NYES is a commercial operation, achieving over £35 million turnover per annum, with ambitions to grow. All of its profit is reinvested back into North Yorkshire, protecting...
-
Northallerton, United Kingdom North Yorkshire Council Full time**Salary: £32,076 - £35,745** **Grade: I** **Contract Type: Permanent** **Vacancy Hours: An average of 37 hours per week** **Weekend working and bank holidays** **Shift patterns will be worked on a rota basis, Monday - Sunday** **Location: Northallerton - hybrid working available.** *** **We are recruiting for Specialist Customer Service Advisors...
-
Conveyancing in Northallerton
1 week ago
Northallerton, United Kingdom Ten-Percent.co.uk Full timeConveyancing in Northallerton (JO9786) Overview Reference JO9786 Salary £/annum Job Location - United Kingdom -- England -- Yorkshire and the Humber -- North Yorkshire -- Northallerton Job Type Permanent Posted Thursday, August 21, 2025 A North Yorkshire law firm is looking for a conveyancer to work out of their Northallerton office. The firm would like to...
-
Benefits Funding Officer, Northallerton
2 weeks ago
Northallerton, United Kingdom North Yorkshire Council Full time**Salary: £28,163 - £30,559 per annum** **Grade: G** **Contract: Permanent** **Working hours: Full time, 37 hours per week** **Location**:Hybrid - with expectations to work from one of our office bases in Harrogate, Selby, Richmond, Scarborough, Malton, Northallerton, Skipton.** **About Our Service** **Join Our Team!** We are excited to offer...
-
Benefits Overpayment Officer, Northallerton
2 weeks ago
Northallerton, United Kingdom North Yorkshire Council Full time**Benefits Overpayment Officer** **Salary: £28,163 - £30,559** **Grade: G** **Working hours: Full time, 37 hours per week** **Location**:Hybrid - with expectations to work from one of our office bases in Harrogate, Selby, Richmond, Scarborough, Malton, Northallerton, Skipton.** **About Our Service** **Join Our Team!** We’re thrilled to announce...
-
Adaptations Technical Officer
2 weeks ago
Northallerton, United Kingdom North Yorkshire Council Full timeAdaptations Technical Officer (Housing) **Salary**: £32,076 - £35,745 Grade: I Contract: Permanent Hours: 37 Location: Northallerton Our Service Our Home Improvement Agency provides a range of services for older, vulnerable, and disabled people to help them remain living independently and in their own homes. The role As one of our technical officers...
-
Northallerton, United Kingdom North Yorkshire Council Full time**Grade: H** **Salary: £30,559 to £33,366 pro rata per annum** **Contract Type: Permanent** **Hours/Working Pattern: Part Time, 20 hours per week** **Location: Northallerton/Hybrid working available once established in role** **Our service** The Licensing Service carries out an important regulatory function, undertaking a range of duties to help...
-
Intelligence & Monitoring Officer, Northallerton
2 weeks ago
Northallerton, United Kingdom North Yorkshire Council Full time**Salary**: £40,221 - £44,428 **Contract**: Permanent, Part-time, and Full-time contracts available **Location**:Hybrid - You can work from home and from one of our office bases in Harrogate, Selby, Richmond, Scarborough, Malton, Northallerton, Skipton **Our team** The Council’s Planning Services play a fundamental role in managing the natural and...