Client Care Executive

2 weeks ago

Liverpool, United Kingdom Clifton Gray Full time

An exciting opportunity to join a well-established successful property organisation in Liverpool who are currently seeking an experienced CLIENT CARE EXECUTIVE to join their team.

They are looking for a highly organised, well presented and customer focused individual to join their dynamic team of experienced professionals A fantastic opportunity to join the business during a period of expansion with opportunity for future career progression.

Reporting to the Head of Client Care, the successful person will provide a comprehensive and professional service to all of the company’s investors and landlords, ensuring they receive the highest standard of care and attention.

Duties and responsibilities of this role will include:

- Establishing a positive rapport with all Investors and Landlords.
- Have an excellent understanding of the products and services provided.
- Handling any Investor or Landlord concerns and complaints in a timely manner
- Contacting Investors and Landlords throughout their journey with us from initial introductions and data collection through to providing regular updates about payments, services and general courtesy calls
- Conducting regular customer satisfaction surveys and campaigns to understand what areas of the company's services need improvement.
- Conducting sales/new business calls and campaigns to prospective landlords.
- Explaining the terms and conditions of the Lettings Agreement with new landlords.
- Processing Investor and Landlord information and recording on the company’s client management software and other associated databases.
- Chasing Investors and Landlords for any outstanding information that may be required.
- Ensuring Investor documentation is correct and matches detail provided by third parties.
- Ensuring all New Development databases are kept up to date and always correct.
- To meet or exceed service standard and KPI’s
- Conducting Market Research to ensure best prices are achieved for clients.
- Participate in learning and development activities that promote personal effectiveness and improving performance.

Our client is offering a basic salary **of £27,000 - £30,000.**

Other benefits include:

- 25 days holiday plus bank holiday
- An additional day off for your birthday
- Pension scheme
- Medical Cash Plan
- Death in Service
- Employee Assistance Program

This is a fantastic opportunity not to be missed. Please send your CV to Stephanie Jones to be considered for the role.
- **Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments.**_
- **If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.**_

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Customer Service: 1 year (preferred)

Ability to Commute:

- Liverpool (required)

Ability to Relocate:

- Liverpool: Relocate before starting work (required)

Work Location: In person

  • Client Associate

    2 weeks ago

    Liverpool, United Kingdom SMG Full time

    **Business overview** SMG is one of the most exciting growth companies in the UK today. Home to three award winning agencies, Capture, Lobster and Threefold. At SMG, our people are at the heart of everything we do and are our biggest asset. We are proud to provide opportunities for fast career growth, recognising and rewarding great work, and doing this...

  • Client Executive

    1 day ago

    Liverpool, United Kingdom SMG Full time

    **Job Title**:Client Executive - **Level & Responsibility**: This role might be better known as Account Executive in other businesses. - **Salary**:£28,000+ per annum, depending on experience plus a 10% bonus scheme - **Location & Hybrid Working**:Liverpool, Tuesdays and Wednesdays in office. **The role** We’re looking for a Client Executive to join our...

  • Staffing Executive

    2 weeks ago

    Liverpool, United Kingdom Cavalry Care Full time

    **Staffing Executive - Healthcare Staffing / Healthcare Recruitment** **Location**:Crosby, Liverpool **Salary: Up to **£25,000 per annum **Welcome to Cavalry Healthcare.** At Cavalry Healthcare, we are on a mission to change care for the better. That means that we hire, develop, and retain a great workforce, where our employees love coming to work and...

  • Senior Client Executive

    2 weeks ago

    Liverpool, United Kingdom The Candidate Full time

    **Senior Client Executive - Liverpool (2 days per week min.) - up to £36,000 plus bonus - Agency** Our client is on the of the UK’s leading media agencies and over the years they have managed to build a flawless reputation as well as an impressive list of high-profile clients! As an agency, they strive to produce high-quality, cutting edge and...

  • Executive Managing Director

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Keller Executive Search Full time £200,000 - £250,000 per year

    Our client, a logistics company based in the United Kingdom, is seeking an Executive Managing Director to serve as their senior leader responsible for driving revenue growth. The successful candidate will combine deep logistics industry expertise with proven ability to identify new business opportunities, negotiate major contracts, and deliver sustained...

  • Executive Managing Director Logistics

    7 days ago

    Liverpool, United Kingdom Keller Executive Search Full time

    DescriptionOur client a logistics company based in the United Kingdom is seeking an Executive Managing Director to serve as their senior leader responsible for driving revenue growth. The successful candidate will combine deep logistics industry expertise with proven ability to identify new business opportunities negotiate major contracts and deliver...

  • Client Relations Executive

    2 weeks ago

    Liverpool, United Kingdom Nelson Scott LLP Full time

    **What will you be doing?** We’re seeking a talented individual to join our Client Relations Team, in our Liverpool hub.**Hybrid working available** As Client Relations Executive, you will provide support to our clients, and it is a telephone-based role. **As a Client Relations Executive, some of your responsibilities will include to**: - Investigate...

  • Executive Managing Director

    2 weeks ago

    Liverpool, United Kingdom Keller Executive Search Full time

    Our client, a logistics company based in the United Kingdom, is seeking an Executive Managing Director to serve as their senior leader responsible for driving revenue growth. The successful candidate will combine deep logistics industry expertise with proven ability to identify new business opportunities, negotiate major contracts, and deliver sustained...

  • Executive Assistant

    1 week ago

    Liverpool, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced Executive Assistant to support the CEO of a very successful nationwide IT MSP, based from their Liverpool office. Full time, permanent role Duties include: - Organise and schedule meetings taking fully responsibility for diary management. - Prepare meeting agendas, perform basic research where required and take minutes...

  • Home Care Worker

    2 weeks ago

    Liverpool, United Kingdom Executive Homecare Services LTD Full time

    EXECUTIVE HOMECARE SERVICES LTD Come and work for a company who cares about you !! Would you like to make a difference ? Work in care !! £10.20-£12.50 per hour We are a reputable, high quality, family run and well established care company in Liverpool. You will have the same weekly hours of work, Full training provided Uniform provided Free...