Client Relations Executive

2 weeks ago


Liverpool, United Kingdom Nelson Scott LLP Full time

**What will you be doing?**

We’re seeking a talented individual to join our Client Relations Team, in our Liverpool hub.**Hybrid working available**

As Client Relations Executive, you will provide support to our clients, and it is a telephone-based role.

**As a Client Relations Executive, some of your responsibilities will include to**:

- Investigate client queries and liaise with internal and external departments/providers to resolve issues
- Follow up outstanding queries
- Meet and exceed individual and team targets, working as part of a strong team
- Generate quality business leads by spotting opportunities when dealing with clients and referring them to other areas of the business when appropriate

**To be successful in this role, you should demonstrate**:

- Excellent written, verbal and interpersonal skills
- Previous sales experiences is not essential but advantageous
- Proven ability to be both credible professionally and able to build long term relationships with colleagues and clients
- Demonstrable business acumen together with experience in developing and implementing business plans



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