Aig Life Uk

Who we are

American International Group, Inc. (AIG) is a leading global insurance organisation. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG Life Limited in the U.K. (AIG Life UK) is wholly owned subsidiary of Corebridge Financial, Inc.

Get to know the business

Come and join an ambitious and growing company that helps people plan for the future. We’re an innovative business who want to stand out from the crowd. AIG Life UK are experts in protection. We look after over 1.2 million people, and we specialise in life insurance, income protection, critical illness cover and more. For us, protection products are about more than financial security. We help our customers and their families to live their healthiest lives, supporting them when they need us most.

This is reflected in our culture - we believe that the best things we do in life, we do for others. As we grow, we take tremendous pride in seeing our employees grow with us, and are committed to attracting, nurturing and developing the best talent.

About the role

What you need to know:
In the Group Protection Customer Service Representative role, you will be working with corporate companies and their adviser firms to deliver an excellent level of service, administering their policies and answering queries.

You could be perfect for this role if you have experience in administration or similar roles, offering a fabulous service. Alternatively, you may be a university or college leaver looking to begin a career with a company that cares about its people and offers you development and the chance to work with a great team.

There are also various opportunities for further development within AIG so we pride ourselves on recruiting the best people who are bright and articulate. If this sounds like you please read on

Reporting to: Client Service Unit Leader
- Key Responsibilities_- Speak directly with our customers to answer questions about their policies and resolve any queries they may have- Assisting client with online data processing queries- Assisting clients with registration queries- Process scheme changes to update policy records

Skills and Expertise

We are looking for someone who:
- Ideally a strong background in phone-based service- Good written communication skills- Stands out in a positive way- Who wants to go the extra mile for themselves, their team and AIG Life- Is flexible, determined and passionate- Focused on delivering an exceptional service to our customers and Financial Advisers- Is reliable, adaptable and self-motivated- Performs well in a variety of environments- Someone who is spirited and can bounce back easily when faced with challenges.

Why work for us

As your employer, we will look after you by providing:
- Full on the job training to give you the tools and expertise to succeed in your role- A possible annual performance review- A 9% non-contributory company pension, matched by up to a further 4% if you contribute too- A ‘Death in Service’ benefit (10 times your annual salary) and Income Protection- A 35 hour working week (Monday to Friday) and 25 days holiday as standard, plus bank holidays- A friendly and supportive atmosphere with a smart / casual dress code- In and out of the office social events (including Summer and End of Year parties, Charity events and Bring Your Dog to Work Day once a month)- A motivated, involved and approachable management team who ensure clear direction and recognition for your performance

**Benefits**:
We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a devoted learner program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Flexibility is a highly valued part of our culture. Be that the ability to work part time, shifts, term-time only or be based at home, flexibility helps ensure all our people can have a rewarding career.

We firmly believe that the more support we provide to keep you happy and healthy, the better environment we all work in. As a result, we offer a range of benefits and support that help you create long-term wellbeing habits, including our industry leading Smart Health product.

In addition to a competitive salary, and our generous benefits package, there are lots of great reasons to join us. Take a look on our career pages for more details about our flexibility, commitment to health and wellbeing, and how you ca