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Oncology Medical Co-ordinator

3 weeks ago

London, United Kingdom MSD Full time

The Business Associate Oncology will support with the Country-to-Country (C2C) HCP engagements coordination as well as be responsible for the day to day administrative and business operations support of the Medical Director Oncology and the wider Oncology Teams.

The Business Associate Oncology will need to have good communication, planning and organization skills to be able to work effectively and prioritise tasks in a busy environment and to manage different stakeholder requirements. They will also need to have the ability to understand the critical compliance considerations pertaining to the pharmaceutical industry.

**Key Responsibilities**

Country - to - Country (~ 40 - 50%)
- Act as the UK point of contact for country-to-country (C2C) HCP engagements. Manage the C2C mailbox, liaise with host country and UK Medical affairs to ensure compliance with global and local policies, and external regulations. Communicate clearly and efficiently the process requirements to the host country. Liaise with UK HCPs in relation to events. Conduct the appropriate due diligence checks and process payments for UK HCPs. Maintain an annual tracker of C2C UK HCP engagements. Follow our company C2C SOP at all times to remain compliant with process requirements.

Business Administration (~ 50 - 60%)
- Provide administrative support and diary management support to the agreed stakeholders (namely Medical Director Oncology and their Teams)
- Organise local and global business travel, handle complex travel requests, and visas (where appropriate) for leadership team and other staff as needed.
- Prepare expense reports for Medical Director and raising purchase orders using Concur and Ariba
- Manage Purchase Orders, due diligence and contracting (e.g., HCPs, vendors, etc.) for the Oncology team.
- Lead, co-ordinate and manage the logistics (room bookings, scheduling, agenda, minutes etc.) of internal and external medical meetings, conferences, tours, workshops, team builds & events for the dedicated Leaders and other LT members as directed by the Medical Director. This would include teleconference, videoconference, and webcasts.
- Attend relevant Admin Team regular meetings.
- Proactively look for ways to continuously improve departmental working: assess internal administrative processes such as procurement, recruitment and look to propose alternatives where appropriate.

**Qualifications and Experience**
- Minimum requirement GCSE grades A-C in English and Mathematics
- Relevant administrative qualification
- Previous experience in working in an international organisational setting.
- Previous experience within a pharmaceutical company will be an asset.
- Experienced administrator with evidence of potential to develop further.
- Used to working in a busy environment with multiple stakeholders and competing demands on time.
- Experience working with multiple systems, including procurement / purchasing systems.
- Effective remote working experience
- Well organized and able to work effectively and prioritise tasks in a busy environment.
- Very good written and verbal communication skills
- Enthusiastic and willingness to take the initiative.
- Capacity to work autonomously and in a team.
- Problem solving mindset.
- Motivated to learn and improve existing systems and ways of working.
- Written and spoken fluency in English.
- Attention to detail & accuracy.
- Good planning & organizational skills
- Accountability.
- Passionate about the company purpose, joining a company that ‘saves and improves patient lives’ - line of sight to patient.
- Ability to understand the critical compliance considerations pertaining to the pharmaceutical industry.

**Required Professional Competencies**
- ** Customer Knowledge and Service Excellence**:Demonstrates a fundamental understanding of manager or stakeholders’ needs, requirements, and expectations. Demonstrates the ability to consistently deliver on commitments to manager and stakeholders. Demonstrates an awareness of when to keep his/her manager informed about progress and problems. Demonstrates the ability to effectively ask clear concise questions in order to obtain information from internal and external customers.
- ** Organizational Skills**:Demonstrates the ability to prioritize work through frequent interruptions and changing deadlines. Demonstrates the ability to manage multiple tasks simultaneously. Consistently produces high quality work (e.g., making appointments, meeting preparations, travel plans, etc.). Must be able to act with flexibility and in a constantly changing environment.
- ** Sound Judgement**:Demonstrates the ability to handle complicated situations, issues or requests using good sense and sound judgment Demonstrates openness to coaching and direction from others. Demonstrates the ability to choose the best alternative based on a reasonable level of consideration of pros, cons, trade-offs, timing, and available resources. Demonstrates the ability to consistently res