Student Services Officer-admissions and Compliance

**Student Services Officer-Admissions and Compliance**

**Location**:INTO Manchester

**Salary**:£25,853- £33,098 Depending on experience

**Contract Type**:Full Time-Permanent

**INTO’s mission: Transforming international student academic and career success through winning university partnerships.**

INTO Manchester are looking to recruit a committed Student Services Officer to join their Student Services team.

As Student Services Officer (Admissions and Compliance) you will be part of a small but vibrant team dedicated to providing a high-quality service to all INTO students, internal and external stakeholders.

You will support the Student Services Management team in the operations and running of our Student Services provision, and work collaboratively with the wider Students Services team to deliver outstanding customer service and meet the needs of our students.

This role provides you with great networking opportunities as you will establish and maintain good working relationships with the partner Universities peers and colleagues at INTO Centres and other relevant stakeholders, you will also develop and maintain quality customer service for all INTO customers and clients, and help potential customers understand the programmes offered by INTO and the progression requirements for potential University courses.

You will provide admissions and enrolment support for current students and maintain accurate student records and information in the centre systems and to provide reports and management information as required by the Senior Management team.

**Key responsibilities will include**:

- Provide relevant pre-arrival and registration information to students and education counsellors.
- Help to audit files termly to ensure the accuracy of documents and data held on our system.
- Liaising with finance regarding payments, updating course/accommodation fees, issuing financial statements.
- To issue Biometric Residence Permits (BRPs) to students and to maintain accurate records for the arrival, storage and issuing of BRPs within the centre.
- Helping to organise student registration during Orientation week, focusing on ensuring all required registration documents are collected in a timely manner.

**About you**:
If you are a detail-oriented person who enjoys working with different teams, then this might be the opportunity for you

You will have good communication skills with the ability to deal with students from different backgrounds.

Good IT skills including competence in the production and analysis of data using excel.

**About INTO Manchester**

Established in 2008, the INTO Manchester Centre is in the heart of one of the most popular cities in the world. In an impressive former Edwardian Cotton Mill, now converted into offices and teaching space.

Academic programs at INTO Manchester are validated by the Northern Consortium (NCUK). The high-quality programs are designed to prepare students for success at The University of Manchester or Manchester Metropolitan University.

Within the centre, students benefit from modern facilities including a learning resource centre, silent study areas, computing suites, an admissions and accommodation office, and social areas. Classrooms are well equipped with interactive whiteboards, which create dynamic learning environments.

**Location**:Bridgewater House, 58/60 Whitworth Street, Manchester, M1 6LT.

**We Grow Together**

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students - it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth - for students, our university partners and agents, for each other, and for ourselves - sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

**Job Types**: Permanent, Full-time

**Salary**: £25,853.00-£33,098.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester, M1 6LT: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Work Location: In person