Scheme Manager
2 weeks ago
Region : Merseyside
Hours Per Week : 17.5
About the role
They are looking for a Scheme Manager - (1 post) to join their Specialist Living team. This role is based in New Brighton on The Wirral.
What are they looking for?
Reporting to the Older Persons Team Leader, the Scheme Manager will provide intensive housing and building management services at our client sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuringour client meets health & safety compliance requirements. The Scheme Manager liaises with health and social care providers, voluntary agencies and others assisting tenants to maintain their accommodation.
Responsibilities include providing each tenant with an agreed level of intensive housing management, responding to tenant and scheme emergencies. Ensure that the sheltered housing scheme meets regulatory standards for all health and safety and compliancerequirements, ensuring property log books are up to date and all requirements are met.
Working with their neighbourhood colleagues, the Scheme Manager will ensure all voids, lettings and housing management issues are communicated to ensure collaborative working.
You should have experience of dealing with older people in a service environment and building management and compliance requirements. Excellent communication skills are essential, with the ability to work on your own initiative as part of a dispersed team.You should have experience of working proactively to improve services and customer satisfaction. A satisfactory disclosure barring service (DBS) reference will be required.
This role is predominately based in their Neighbourhoods and you will attend the office as and when required.
What you can expect from them
They offer a competitive salary, a generous annual leave entitlement of 31 days plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to them, and they offer a health cash plan where you can claimback money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.
They are passionate about their people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in their local communities or learn a new skill outside of work.
They have created a flexible working environment, with our client WorkSpace, which is their approach that focuses on work being the thing that they do that makes a difference to their customers, not the place they go. You will be provided with all the ICTworking equipment to enable you to undertake your role.
About our client
Our client is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.
They believe that everyone deserves a place to call their own, which is why they’re committed to building 500 new homes each year. They do more than just provide a roof over their customers’ heads, they’re here to make a real difference.
In addition to creating positive spaces for their customers they continuously strive to create a positive and progressive workspace to enable their colleagues to achieve their full potential.
Please note that they reserve the right to close the vacancy early prior to the closing date.
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