Ao Administrative Officer

**Details**:
**Reference number**:

- 388753

**Salary**:

- £26,235
- Pro-rata for part time
- A Civil Service Pension with an employer contribution of 28.97%

**Job grade**:

- Administrative Officer
- AO

**Contract type**:

- Permanent

**Business area**:

- MOD - Strategic Command - Defence Medical Services (DMS)

**Type of role**:

- Administration / Corporate Support

**Working pattern**:

- Part-time

**Number of jobs available**:

- 1

Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Baker Barracks, Thorney Island, Emsworth, Hants PO10 8DH

About the job

**Job summary**:
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel

We are looking for a friendly, well-organised and adaptable AO Administrative Officer to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and Administrative staff.

You will work primarily from Thorney Island Medical Centre in support of the Portsmouth Combined Medical Practice (PMX) alongside a multi-disciplinary team delivering general medical primary care services and occupational health to military personnel.

The PMX consists of six sites within the Greater Portsmouth area and you may be asked to work across a number of sites and in doing so, will have a major impact in promoting a positive image of the Healthcare Facility to patients and other users.

Does this sound like the role for you? If so, we would love to hear from you

This role is a permanent, part time role offering 26 hours a week.

**Strategic Command Transformation**

**Job description**:
**Person specification**:
Duties will include, but are not limited to:

- Delivering reception functions and admin support to all clinicians as advised by the practice manager along with other administrative staff. Ensuring that the reception areas are never left unattended during normal working hours and that patient and reception waiting areas are always clean and tidy. Ensuring patient information booklets are available and current. Ensuring that information boards are current.
- Overseeing the running of clinics, maintaining and monitoring the Practice appointments system. Preparing documentation for all clinics, checking documents after clinics and taking appropriate action and filing away documents promptly.
- Ensuring that all medical documentation/records are up-to-date, accurate and neat. Managing the implementation of systems for the successful performance of medico-legal requirements, medical ethics and patient confidentiality.
- Providing administrative assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning. Ensure the timely completion of all typing/word processing tasks allocated to the team.
- Receiving specimens from patients following Health and Safety guidelines, ensuring they are passed to the appropriate clinician. Logs and dispatches specimens to be sent to the Pathology Department.

**Please pay particular attention to the attached Job Description and Person Specification, which outlines the role requirements in further detail.**

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Seeing the Big Picture
- Communicating and Influencing
- Managing a Quality Service
- Working Together
- Changing and Improving

**Benefits**:

- Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Free Parking
- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

Please note the salary will be pro-rata where part time hours are undertaken.

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effec