User Experience Designer

Location: London (hybrid arrangement)
Department: Technology
Reporting to: Customer Experience Design Director
**Experience Design at Time Out**

Our Experience Design Team is growing and we are tasked with developing product and service solutions that
consider all the complexities of delivering business and customer value. We will bring together the best of strategy,
design, and technology development.
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Key Responsibilities*
- Participate in concept sessions leveraging ethnographic research and design thinking.
- Introduce trends and exemplars across a variety of emerging technologies.
- Balance customer frictions and needs with our clientʼs business goals, market viability, and technical feasibility
- Deliver concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps, and prototypes with Figma/XD, Adobe CS, Miro and other tools.
- Incorporate user research and usability testing to iterate on product solutions.
- Collaborate effectively with multi-disciplinary teams including product managers, engineers, marketers, and senior management.
- Communicate the productʼs vision and articulate design decisions and trade-offs to partners and clients, both

verbally and visually.
- Liaise with engineering to ensure designs are properly implemented.
- Develop brand guidelines / design systems, online advertising, websites and apps.
- Contribute to the design cohort through knowledge sharing and presentations with other designers.

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Skills & Experience*
- Professional experience as an Experience Designer building, prototyping, and continually evolving digital products from ideation to implementation.
- Strong ability to convey concepts through storyboards, user flows, user journeys, wireframes, prototypes, etc.
- Expertise in visual design and prototyping tools such as Figma/XD, Adobe CS.
- Ability to communicate the process, approach, and impact of your design in verbal and visual presentation.
- Ability to collaborate with colleagues and cross-functional teams.
- Ability to travel when required.
- A ready, online portfolio.

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to
- Be commercially astute
- Either have experience at or want to dive headfirst into a fast-paced digital-first company
- Think globally
- Have excellent communication and relationship building skills
- Have a high sense of ownership, urgency and drive
- Be a team player

**About Our Culture**

As our cities have reopened, we have embraced a hybrid way of working that gives us the opportunity to work remotely, as well as from the office; offering the flexibility that brings many benefits to our lives, as well as still providing a space where we can connect and collaborate as part of our Time Out community.

**About Time Out Group plc**

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions - Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards - awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021.