Credit Collection Specialist

What's on offer
- Competitive salary (we have nothing to hide, the job postings just do not show this information easily)
- High-end and up-to-date tools to do the job well
- On-site premium showroom (also the staff gym)
- Monday to Friday flexible shift patterns
- Free parking
- Free premium Italian coffee
- Pension and Life Assurance Scheme
- Private Medical Insurance
- Corporate Wellness Programme and Wellness benefits
- Retailer discounts portal and partner benefits
- Employee Assistance Programme
- Product Employee Purchase Scheme
- Comprehensive Induction Programme
- Promoting from within is our first priority
- Amazing people

Who we are

Everyday Technogym inspires 35 million people to work out utilizing our innovative physical activity solutions. By promoting the wellness lifestyle of exercise, a balanced diet and a positive mental approach, Technogym has rapidly grown into a success story of over 2,300 employees in 14 Branches, reaching 100 countries. More than 80,000 wellness centers and 300,000 private homes in the world are equipped with Technogym. Technogym has been the Official Supplier of 8 Olympic Games since 2000.

At Technogym, we reshape the present and future of physical activity every day. To pursue our mission and continue our success, we are looking for team players who are eager to invest their energy into building dreams. If you naturally fit in with our culture by practicing sport and living a healthy lifestyle and are forward-thinking, always proactive and satisfied only achieving the highest standard, move with us for a better world

The role in a nut-shell

Due to the upcoming retirement of one of the highly respected team, the opportunity has arisen for an experienced and competent full-time Credit Collection Specialist to join Julie's team of four in our Bracknell UK Head Office.

The role entails managing your own complex ledger, chasing payments, maintaining up-to-date CRM information and maintaining strong customer relations. A new ERP system (SAP) was implemented in early 2018 and although previous SAP experience highly is desirable, it is not an essential pre-requisite if you are curious, systems savvy and experienced with ERP systems.

If credit control is in your DNA and you enjoy working in a close, passionate team, look no further

What you will do
Achieve overdue recovery targets through a pro-active, structured and methodical approach
Proactively manage customer accounts to ensure timely collection of past due balances
Ensure barriers to payment are quickly identified and mediated
Develop and maintain a successful partnership with customers, sales and other office teams
Manage stopped accounts up to litigation
Maintain accurate credit files and collection files
Reconciliation and resolution of complex accounts
Build and maintain strong relationships with the sales force and leasing/credit partners
Maintain constant up-to-date CRM information
Identify and action continuous improvement

**Requirements**:
3-5 years’ experience in the role
Strong Excel and reporting
Organized with strong attention to detail, strong analytical skills required
Exceptional communication skills with the ability to build and maintain trusted relationships
Knowledge of ERP systems and database functionalities - SAP is highly desirable
Knowledge and management of financial solutions
Credit management and credit collection techniques
Financial and economic skills and expertise
Long-term customer relationship management skills
A passion for wellness

Technogym is an Equal Opportunity Employer

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true