Delivery Manager Technology

**Role: Delivery Manager**

**Location: Reigate**

**Salary: Competative**

Our client is a specialist UK financial services group focusing on attractive segments of the UK retirement income market but guess what, they're not your traditional financial services company and they're not just looking for traditional financial servicespeople.
Our client needs agile operators, who can quickly find solutions and are committed to doing the right thing for their customers. To fulfil our clients purpose to help people achieve a better later life.
In 2021 our client was named as one of the?UK's?100?Best Large Companies to work for and accredited as a 2 star organisation, representing outstanding levels of engagement. Alongside these they were also recognised as one of the Financial Services' 30 BestCompanies to Work For, London's 75 Best Large Companies to Work For, South East's 100 Best Companies to Work For and Northern Ireland's 10 Best Companies to Work For.
Our client is extremely proud to have achieved this against the backdrop of the pandemic and the many challenges it posed to its colleagues and customers.
The Delivery Manager is responsible for the management of change to deliver the capabilities or solutions required to meet the company's strategic objectives.
**The Role**
This role reports directly to a Programme Manager and is positioned within the Change team, which is in turn part of the Just Delivery function. The assignments for the jobholder will be under the direction of a Programme Manager or Head of Agile Delivery (whomay not be their line manager). The assignments are pan business and are often a mix of Business and Technology.

The jobholder needs to be able to influence and drive activity without the benefit of line management responsibility. The jobholder will maintain a close relationship with key stakeholders to understand and manage their expectations.
The principal responsibilities of the role are to:

- Assist in the collaborative, dynamic planning process - ensure feature pipeline is populated in a timely manner by understanding the work that needs to be done against the capacity and capability of the team.
- Manage effective delivery of change, using the appropriate agile methodology, learning and iterating frequently which enables the benefits/value identified to be realised as early as possible.
- Build and maintain effective relationships within the Value Stream(s), the business, key stakeholders and wider teams.
- Adhere to change governance whilst ensuring that the final deliverables meet the customer's goals and outcomes.
- Proactively manage cross-functional work and dependencies.
- Support effective budget management within the constraints of a value stream, initiative or piece of work. Retain a continued awareness of the budget against actual cost incurred.
- Identify and proactively manage key risks and blockers and escalate where appropriate in a timely manner.
- Ensure appropriate metrics/KPIs for delivery are accessible and visible.

Experience
- Strong experience (at least 5 years) of project/ programme management in an agile, multi-disciplined and commercial environment, in roles across Business and IT.
- Strong stakeholder, negotiation and conflict management skills.
- Broad knowledge of different delivery methodologies such as Agile, Waterfall, Scrum, Kanban
- Good relationship management skills (to Director Level).
- Good delivery management experience in multi-functional projects.
- Good experience of Agile and Lean practices.
- Good awareness of the control environment within a financial services organisation.
- Good awareness and understanding of Conduct Risk.
- Good experience of managing external suppliers.