Patient Pathway Administrator/receptionist

1 week ago


Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

The successful applicant will be an integral part of the team, supporting the nurses and providing a patient focused reception service. Duties will include being the first point of contact for our laboratory service provider; ensuring all documentation gets to them in required timescales, as well as general administrative functions to support the ACU patient pathway

The ability to work collaboratively with others and adopt a flexible approach is essential. Due to daily patient contact applicants must be adaptable and empathetic to patient's needs.

This is an admin-based role but with huge variation. You will liaise with doctors, nurses and other admin staff; as well as third parties.

Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Caring - Design and deliver care around each individual patient’s needs and wants.
Safe - Make the safety of patients and staff our prime concern as safety comes first
Responsible - All staff take responsibility for the hospital, its services and reputation
Value Each Other - Value each other's contribution
Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients

Please see attached the job description for more details on the main responsibilities for this role.



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