Senior Management Team Administrator

2 weeks ago


Tonypandy, United Kingdom Cwm Taf Morgannwg University Health Board Full time

The Senior Management Team Administrator post will provide administrative support to the Clinical & Development Lead and Mental Health & Wellbeing Practitioners of the 24/7 Mental Health First Response Service. This service will be the first point of contact for people who may require urgent mental health support.

The post holder will provide a high level of service co-ordination to the Mental Health First Response Team. They will enable and promote the effective use of data, information, knowledge & technology to improve, inform and support service improvement projects and initiatives as identified. Ensure the accurate and timely reporting of key data as required by the service, Directorate, partner agencies and Welsh Government.

To set up and maintain core databases/spreadsheets appropriate to the service and report from such systems levels of compliance within areas such as mandatory training/PDR and other workforce requirements. Support the Clinical Lead with managing online systems such as the 111-call system and E-rostering system etc.

Liaise with partner organisations and other Health Boards appropriately as directed and to maintain accurate business records for the service. Ensure confidentiality and security of information is maintained at all times whilst providing an excellent customer service experience for all users to the service.



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