Commercial Officer

**Position**:Commercial Officer

**Band**:3

**Salary**: £34,206 - £38,005

**Location**:Liverpool/Norwich/Newport/Birmingham

**Term**:Permanent

**Number of positions**: 2

**Hours**: Full Time/Compressed

**Closing Date: 22/09/24**
- **Would you like to play a key role in the delivery of one of the UK’s largest public sector Energy frameworks? **_
- **Do you have strong supplier management skills and a passion for delivering value for money? This role could be for you.**_

**The Role**

The role is responsible for the delivery of CCS’ commercial frameworks, providing fuel and water products and services to public sector customers. Our commercial agreements deliver best value solutions and offer a range of purchasing strategies to meet the requirements of our customers. Responsibilities in the role include monitoring supplier performance, strong stakeholder engagement to deliver improvements in service and implementing initiatives to support growth and to maximise value for public sector stakeholders.

**Commercial Directorate overview**

Commercial is the largest directorate in CCS and is responsible for the design, development, implementation and management of our commercial agreements, which are used by our customers across the public sector. We have delivered value to the public sector and helped our customers spend more than £34 billion through the agreements we create and enjoy more than £3.5 billion in commercial benefits annually through our agreements.

Category management sits at the heart of CCS. We use our in-depth knowledge and expertise of public sector suppliers, to create market and category strategies. These strategies are used within CCS to create market leading commercial agreements that help shape how common goods and services are bought across the public sector. Our skills are also used in carrying out commercial policy, development of new products and services and supplier relationship management.

**Team Summary**

The Energy category manages spend of c.£4bn p.a. and supports buyers from every area of central government and the wider public sector - encompassing, gas, electricity, fuels and water. The category has a variety of specialisms, including specialist customer service, trading and risk teams. The CAS role falls within the supplier management team, primarily responsible for the delivery of fuel and water agreements. The fuels and water team has 4 members in total, there will be no line management responsibility.

**Key Accountabilities**:

- End to end management of commercial agreements
- Management and monitoring of supplier performance against relevant Key Performance Indicators
- Creating supplier action plans, identification of cost reduction and value added services opportunities; and risk management
- Developing relationships and collaborating with customers and colleagues to ensure the delivery of an exceptional service
- Collating, reviewing and critically evaluating data to assist the effective management of commercial agreements to ensure compliance with all policies and regulations and identify emerging risks / issues and opportunities for growth
- Work collaboratively with internal and external stakeholders to deliver growth, attract new customers, drive customer retention and provide enhanced value for money
- Producing marketing materials - for example, case studies, newsletters, presentations and Webinars
- Supporting the development and implementation of strategies aligned to assist the ongoing growth of the framework
- Developing all necessary documentation in readiness to go to market for new/renewed commercial agreements to required quality and on time. This may include PINs, OJEU notices, specifications and pricing models
- Following processes and procedures to deliver robust supplier relationship and performance management. Providing recommendations for improvements in processes and implementing solutions to the benefit of the category
- Highly knowledgeable managing commercial agreements and supplier performance.
- An aptitude to build and maintain strong stakeholder relationships within a commercial environment.
- A high degree of expertise in the collation, management, analysis and presentation of information/data.
- Proven ability to prioritise workload and work at a pace to meet deadlines. Well organised, able to work alone as well as part of a team.
- Proactive approach to developing solutions in order to deliver operational and commercial efficiencies and more effective ways of working.

**Success Profiles(to be assessed at interview)**:
**Behaviours**:

- Changing and Improving
- Delivering at Pace
- Managing a Quality Service
- Seeing the Bigger Picture

**Technical**
- Stakeholder Management

(A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

**What we will offer you, here are some of the benefits you can expect**:

- Competitive salary
- Generous pension scheme
- A discretionary no