Facilities & Services Coordinator

Job number

**BUS00813**
- Faculties

**Business School**
- Departments

**Business School**
- Salary or Salary range

**£37,108 - £40,166 per annum**
- Location/campus

**South Kensington and White City Campus - On site only**
- Contract type work pattern

**Full time - Open ended**
- Posting End Date

**28 Sep 2025**

**About the role**:
Are you proactive, hands-on, and ready to keep a busy campus running smoothly? As a Facilities & Services Coordinator, you’ll play a key role in making sure Imperial Business School is ready for business every single day. From maintaining kitchens and teaching spaces to supporting events and minor works, you’ll ensure our spaces are safe, welcoming, and fit for purpose. This role also calls for strong, proactive communication skills. You’ll need to keep colleagues updated, flag issues quickly, and work closely with Estates and ICT teams to resolve problems before they impact teaching or events.

**What you would be doing**:
**In this varied and active role, you will**:

- Be based **100% on campus**, starting your day early (7.30am) to carry out crucial morning checks that ensure teaching can go ahead without disruption.
- Proactively maintain kitchens, teaching rooms, breakout spaces and offices - checking they are clean, safe, and well-stocked.
- Respond quickly to facilities issues, reporting defects and liaising with Estates and ICT colleagues to ensure smooth resolution.
- Support events and student inductions, including furniture moves, branded items, and space set-ups.
- Complete office setups, staff moves and furniture installations, as well as managing storage rooms across campus, ensuring stock is monitored, recycled where possible, and spaces are kept organised.
- Contribute to health and safety by carrying out daily checks, reporting hazards, and acting as a trained First Aider and Fire Warden.

This is a very practical, customer-facing role where your presence and initiative make a real difference to the daily life of the Business School.

**What we are looking for**:
We’re looking for someone who can bring:

- Experience in facilities, services, or a similar hands-on environment.
- Strong organisational skills, able to manage your own time and juggle multiple tasks.
- Confidence to take initiative and solve problems on the spot.
- A proactive approach to ensuring spaces are ready for staff and students each day.
- Excellent communication skills You’ll act as the eyes and ears across campus, ensuring colleagues are kept informed, issues are escalated quickly, and everyone stays on the same page.
- Good people skills and the ability to build positive relationships across teams.
- Comfortable with physically active work, including furniture moves and deliveries.

**What we can offer you**:

- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

**Further information**:
This is a full-time (35 hours per week), on-site only role. You will be based primarily at our South Kensington campus but may also support activities at White City and occasionally other London sites. There is no option for remote or hybrid working as the role requires full on-campus presence.

**Available documents**:

- Attached documents are available under links. Clicking a document link will initialize its download.- Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

**About Imperial**:
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

**Our Culture**:
Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.