Facilities Coordinator

Morgan Hunt are currently working with a Health Centre based in Gloucester, in their search for a Facilities Coordinator**.** The role is an exciting opportunity for a facilities manager who has experience within the Public and Health Sectors.

As a facilities support assistant, will be responsible for the co-ordination/management of in-house/outsourced services in all aspects of operational facilities service provision.

**Job Title**: Facilities Coordinator

**Location**: Gloucester

**Job Type**: Permanent

**Hours**:37.5, Monday - Friday

**Start Date**: ASAP

**Key Responsibilities**
- Day to day management/co-ordination of designated premises in accordance with instructions from the appropriate Facilities Services Manager to include liaison with clinical and non-clinical staff, other facilities service supervisors and managers and contractors, enabling and ensuring buildings are fully operational.
- Take a positive and pro-active role in building good customer relations and developing strong relationships with key user groups. Act as tenant liaison on behalf of the trust and when required to manage escalated customer/tenant queries and complaints.
- Responsible to the Facilities Services Manager for overseeing the reporting and monitoring of progress for all day-to-day maintenance, repairs and health and safety issues related to the premises, which will include undertaking health and safety, fire, and workplace checks / audit, ensuring any / all issues are actioned.
- Responsible for the compliance of the trust premises ensuring that we meet all statutory compliance regulations and building standards.
- To continuously monitor and review compliance in line with the trust's policies and procedures. Using compliance risk assessments/recommendation reports, undertake corrective/remedial action to mitigate risks where relevant.
- To co-ordinate and oversee hard/soft facility management services for sites within the agreed portfolio.
- Responsible for the regular exchange of complex information with other parties, i.e. internal NHS Property Services stakeholders, suppliers, contractors, and services providers, ensuring that information is appropriate and meaningful. Where required to identify and mitigate risks and to agree an appropriate action plan.
- Prepare and submit regular reports, including statutory returns and updates of all current departmental and service risks etc. and provide service performance information both internally and externally for tenants and stakeholder as required. Provide accurate data to the Computer-Aided Facilities Management System (CAFM) and FM electronic systems in operation.
- Act as nominated officer or first point of contact for external contractors regarding works and services to designated buildings ensuring service delivery meets the expected performance level.
- Support the Facilities Services Manager to ensure adequate continuity of service are in place to maintain the delivery of services in the event of an adverse incident (e.g. severe weather, high levels of unplanned staff absence etc.) which affects normal service delivery.
- To be responsible for managing site appearance and any issues which arise. Ensure the promotion of corporate image of the company.

**Personal Specification**

***
- Relevant qualification in Facilities Management at degree level or equivalent proven experience.
- IOSH Managing Safely qualification or relevant equivalent health and safety qualification.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Excel, Word, PowerPoint and Access.
- Up to date knowledge of current FM practices
- Knowledge and understanding of confidentiality and the Data Protection Act.
- Proven experience of working in an FM environment.
- Ability to work as part of a team but also capable of working independently within appropriate FM/Operational guidelines
- Experience of working in a customer focused environment.
- High level of accuracy and excellent communication and listening skills
- Great with time-management and problem-solving
- Ability to work well under pressure and to strict deadlines
- Experience working in a team environment
- Able to travel and work unsocial hours
- Happy to work in a hospital environment with a close proximity to patients
- No facial hair, piercings or jewellery

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.