Customer Service Specialist

13 hours ago

Swindon, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:
Operations - Customer Service
**Title**:
Customer Service Specialist
**Contract type**:
QA Ltd Permanent
**Job advert**:
Customer Service Specialist

Swindon / Hybrid working

The role:
QA currently has an exciting opportunity for an enthusiastic Customer Service Specialist to join a well established team in the Swindon office. The overall focus of the role is to provide high quality, dedicated, administration and customer service to internal and external stakeholders whilst, providing an excellent experience at all times

**Responsibilities**:

- Work with colleagues to drive quality and operational excellence in line with business strategy and plans.
- Build and maintain internal QA relationships
- Build and maintain business relationships with external customers by providing prompt and accurate service
- Escalate matters where appropriate but aim to develop sufficient commercial awareness in order to work independently
- Ability to make decisions and be accountable for the decisions made.
- Accurately capture, record and provide relevant details
- Demonstrate efficient and effective telephony management
- Support with ad hoc administration requirements including data cleanse; file creation; archiving; etc

About you:

- Experience in an administration and customer service role
- Experience of working in a fast paced customer facing role
- Experience of working in a predominantly unsupervised environment, where the individual can confidently take ownership of activity
- A motivated individual, able to work at a fast pace in a dynamic environment
- Results Driven, Customer Focus, Attention to Detail, Resilience

A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions
- Learning, Apprenticeships, Consulting and Higher Education
- all of which deliver innovative and cutting edge skills solutions to UK organisations.

Vacancy location

**Location**:
South West, Wiltshire, Swindon

Employment details

**Salary**:
£ Competitive + benefits

General information

**Reference**:1000000181

  • Customer Services Specialist

    2 weeks ago

    Swindon, United Kingdom BNP Paribas Full time

    CUSTOMER SERVICES SPECIALIST (JOB NUMBER: SN19023024) **Customer Service Specialist** As a Customer Service Specialist at Arval UK Group Ltd, you will be responsible for the maintenance of our retail fleet customers. *Retail customers may have 1 vehicle or may have upto 10 vehicles on lease hire at any one time* Customer Service Specialist journey makers...

  • Customer Services Specialist

    5 days ago

    Swindon, United Kingdom BNP Paribas Full time

    CUSTOMER SERVICES SPECIALIST (JOB NUMBER: SN19023022) **Customer Service Specialist** As a Customer Service Specialist at Arval UK Group Ltd, you will be responsible for the maintenance of our retail fleet customers. *Retail customers may have 1 vehicle or may have upto 10 vehicles on lease hire at any one time* Customer Service Specialist journey makers...

  • Customer Services Specialist

    5 days ago

    Swindon, United Kingdom BNP Paribas Full time

    **Customer Service Specialist** As a Customer Service Specialist at Arval UK Group Ltd, you will be responsible for the maintenance of our retail fleet customers. *Retail customers may have 1 vehicle or may have upto 10 vehicles on lease hire at any one time* Customer Service Specialist journey makers work out of our vibrant West Swindon office. Team...

  • Customer Service Specialist

    13 hours ago

    Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: Delivery - Learning Support **Title**: Customer service specialist **Contract type**: QA Ltd Permanent **Job advert**: **Customer service Specialist (Project Administrator)** Hybrid working set up This role will co‐ordinate processes relating to End Point Assessment and support effective and timely EPA outcomes such as...

  • Customer Service Specialist

    2 weeks ago

    Swindon, United Kingdom Arval BNP Paribas Group Full time

    **Customer Service Specialist - 111111111118908** **Swindon - Hybrid** We’re Arval BNP Paribas - we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for **Service, Sustainability, and Solutions** is brought to life by each and every one of our people - who we call **Journey Makers**. Culturally,...

  • Customer Service Specialist

    2 weeks ago

    Swindon, United Kingdom Arval BNP Paribas Group Full time

    Join to apply for the Customer Service Specialist role at Arval BNP Paribas Group. Swindon – Hybrid We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey...

  • Customer Service Specialist

    11 hours ago

    Swindon, United Kingdom BNP Paribas Group Full time

    Customer Service Specialist Swindon – Hybrid We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers. Culturally, we’re a friendly bunch – more...

  • Customer Service Executive

    1 week ago

    Swindon SN SY, United Kingdom Bishopsgate Specialist Logistics & Installations Full time £26,000 - £30,000 per year

    Bishopsgate Specialist Installations require a Customer Service Executive at their modern Wootton Bassett facility.Bishopsgate are a specialist provider of high quality delivery, placement and installations service's UK wide.You will be joining medium sized, hardworking and friendly team. Company specific training will be provided.You will be responsible for...

  • Customer Services Specialist Ftc

    5 days ago

    Swindon, United Kingdom BNP Paribas Full time

    **Customer Service Specialist** **Six Months - Fixed Term Contract** As a Customer Service Specialist at Arval UK Group Ltd, you will be responsible for the maintenance of our retail fleet customers. *Retail customers may have 1 vehicle or may have upto 10 vehicles on lease hire at any one time* Customer Service Specialist journey makers work out of our...

  • Customer Service Specialist

    2 weeks ago

    Swindon, United Kingdom QA Ltd Full time

    Customer service Specialist (Project Administrator) Hybrid working UK wide This role will co-ordinate processes relating to End Point Assessment and support effective and timely EPA outcomes such as bookings assessment for all programmes, manage queries, deliver reports, register learners and administrative tasks within the apprenticeshipteam. Your...