Management Support Team Administrator

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

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JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
**Management Support Team Administrator - **Suffolk Wellbeing**

Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Suffolk are looking for an extremely professional, conscientious, calm and confident individuals to join our existing team of Management Support Administrators to support our Senior Management Team with all their administrative requirements.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. The role will entail general administration, diary management, updating systems / databases, compiling reports and minute taking.

**Main duties of the job**:

- Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload.
- Ensure confidential information is retained and stored in line with Trust policy in an efficient and effective manner.
- To liaise in a professional manner with each member of the team, providing relevant information.
- Using set procedures to undertake administrative and secretarial functions around legislative procedures.
- To use electronic systems to input and access information as required by the locality management team.
- Attend and contribute to internal / external meetings relevant to the post.
- Provide data as requested by the locality team / organisation.
- Provide support in arranging meetings, coordination of papers work eg Agenda etc and taking minutes.
- Full training will be given for every area of the role.

Flexible working up to 37.50 hours per week will consider part time hours, the role is currently based from home ( flexibility to be office based) will need to be able to travel to both Bury St Edmunds office or Ipswich Office.

**Working for our organisation**:
**About Us**

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

**Why work for us?** We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

**Why Norfolk and Suffolk?** The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

**Detailed job description and main responsibilities**:
**Benefits**:
Benefits included with this role are:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.

**Person specification**:
**Qualifications**:
**Essential criteria**:

- Pitman/RSA III Typing / Word Pr