Junior Customer Care Agen
2 weeks ago
**Role Overview**:
As a **Junior Customer Care Agent**, you’ll be responsible for providing top-tier support to both customers and clients across various campaigns. You’ll be the first point of contact for enquiries, helping to resolve issues and ensure a smooth and positive experience. This is a great opportunity for someone who enjoys working with people and is looking to grow in a customer-focused role within the marketing industry.
**Key Responsibilities**:
- Assist with product or campaign-related enquiries and offer clear, helpful solutions
- Maintain up-to-date knowledge of ongoing marketing campaigns and services
- Escalate issues where necessary and follow up to ensure resolution
- Gather customer feedback and share insights with the wider team
- Support the overall customer journey, helping to build trust and loyalty
**Requirements**:
- Excellent communication skills, both written and verbal
- Friendly, approachable, and customer-first attitude
- Organised and detail-oriented with a proactive mindset
- Ability to multitask and manage time effectively
- Previous customer service or support experience is a plus, but not required
- Interest in marketing and customer experience is highly desirable
**What We Offer**:
- Full training and onboarding support
- Opportunities for career growth within customer care or marketing
- Supportive and collaborative team environment
- Involvement in exciting brand campaigns and projects
Pay: From £30,000.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
**Location**:
- Liverpool L1 4DQ (required)
Work Location: In person
Application deadline: 27/07/2025
Expected start date: 28/07/2025
-
Junior Customer Care Associate
2 weeks ago
Liverpool, United Kingdom NOVAGROWTH CONSULTING LIMITED Full time**Role Overview**: As a **Junior Customer Care Associate**, you will be the first point of contact for customers, providing prompt, helpful, and professional assistance. You will play a vital role in ensuring positive customer experiences, resolving enquiries, and supporting the sales and marketing teams to build strong customer relationships. **Key...
-
Junior Customer Care Assistant
3 days ago
Liverpool, United Kingdom ELITE INVESTMENTS LIVERPOOL LTD Full time**Role Overview** As a **Junior Customer Care Assistant**, you will play a key role in providing exceptional customer support while representing our clients professionally. You will interact with customers face-to-face at events, retail locations, and promotional campaigns, ensuring a positive experience and assisting with inquiries. **Key...
-
Junior Customer Care Associate
7 days ago
Liverpool, United Kingdom INFINITY ADVERTISING LTD Full time**Job Overview** As a **Junior Customer Care Associate**, you will play a vital role in ensuring outstanding customer experiences while supporting sales and marketing efforts. You will engage with customers directly, answer inquiries, provide product information, and resolve any concerns, all while maintaining a high level of professionalism and brand...
-
Junior Customer Service Assistant
2 weeks ago
Liverpool, United Kingdom ELITE GLOBAL CONSULTING SERVICES LTD Full time**Role Overview**: As a **Junior Customer Service Assistant**, you will be a key point of contact for customers, ensuring they receive a positive and professional experience during every interaction. You’ll support marketing campaigns, answer enquiries, and help represent our clients’ brands in the best possible way. This is an excellent role for someone...
-
Junior Customer Service Assistant
2 weeks ago
Liverpool, United Kingdom ELITE INVESTMENTS LIVERPOOL LTD Full time**Job Overview**: As a **Junior Customer Service Assistant**, you will play a key role in delivering a first-class customer experience. You will be responsible for engaging with customers, handling enquiries, and ensuring satisfaction with our products and services. This is a great opportunity for someone looking to gain experience in customer service and...
-
Junior Customer Service Agent
1 week ago
Liverpool, United Kingdom NOVAGROWTH CONSULTING LIMITED Full time**Role Overview**: As a **Junior Customer Service Agent**, you’ll play a vital role in providing excellent support and assistance to customers while representing client brands in a professional and engaging manner. This entry-level position is ideal for someone who is personable, eager to learn, and looking to start a career in customer service and...
-
Junior Customer Service Associate
24 hours ago
Liverpool, United Kingdom ELITE INVESTMENTS LIVERPOOL LTD Full time**Role Overview** As a **Junior Customer Service Associate**, you will be the face of our clients, engaging with customers, answering their queries, and ensuring they have a positive experience. This role is ideal for individuals who are passionate about people, enjoy working in a fast-paced environment, and want to grow their career in customer service and...
-
Junior Customer Service Assistant
2 weeks ago
Liverpool, United Kingdom EVERGREEN LIMITED Full time**Role Overview**: As a Junior Customer Service Assistant, you will be the first point of contact for our customers, delivering outstanding service, supporting our marketing campaigns, and representing our clients' brands in a positive and professional manner. **Key Responsibilities**: - Engage with customers face-to-face, over the phone, or through...
-
Junior Customer Service Assistant
7 days ago
Liverpool, United Kingdom NOVAGROWTH CONSULTING LIMITED Full time**Role Overview**: As a **Junior Customer Service Assistant**, you will support our marketing and campaign teams by interacting with customers, resolving queries, and providing product or service information. This entry-level position is ideal for someone who is friendly, communicative, and eager to grow within a vibrant company. **Key...
-
Junior Customer Service Representative
2 weeks ago
Liverpool, United Kingdom EVERGREEN LIMITED Full time**Role Overview**: As a **Junior Customer Service Representative**, you will be the first point of contact between our clients and their customers. You’ll handle enquiries, resolve issues, and ensure every customer interaction is positive, professional, and aligned with campaign objectives. **Key Responsibilities**: - Engage with customers face-to-face,...