Office Administrator/receptionist

9 hours ago

Stevenage, United Kingdom PROPAK ARCHITECTURAL GLAZING LTD Full time

Propak Architectural Glazing are a Specialist Steel Glazing manufacturer based in Stevenage, established since 2010. We operate within an approximate 50-mile radius of London mainly working with large construction companies designing, manufacturing and installing our glazing systems into prestigious construction projects

**The Role**:
To effectively and efficiently manage the day-to-day administrative function of the business and provide administrative support to both the design office and Contracting teams.

The role requires a high level of customer service and the ability to deliver the function in a friendly and efficient manner.

**Duties and responsibilities**:

- Answer incoming phone calls and route calls to the wider team
- Process new enquiries, including downloading information from customer enquiries
- Process new orders, perform credit check and send order confirmations to customers
- Organise audit packs for SSIP accreditations
- Maintain internal training matrix
- Complete customer PQQ’s
- Register and monitor ongoing projects with FIRAS
- Record dayworks sheet
- Generate O&M’s from templates to issue to the customer on completion of the works
- General filing of delivery notes, toolbox talks and other documentation
- Actively participate in developing better working practices
- Provide other administrative support as may be required

**Experience and skills**:

- Organised and efficient
- The ability to work to deadlines
- Ability to work effectively within a busy Company and as part of a team
- Good IT skills (knowledge of Microsoft Office, especially Excel, Word and Outlook)
- Good communication skills both internally and with external clients/customers
- Good verbal comprehension and written communication skills
- Ability to multi-task and prioritise

If you have relevant experience or job titles of any: Project Support, Project Administrator, Project Worker, Business Support Supervisor, Client Services Support, Office Administrator, Administrator, Office Administration Assistant, Administration Clerk, Administrative Assistant, Office Coordinator, Receptionist, Secretary, Business Administrator, Personal Assistant, PA, Office Assistant, Office Coordinator, Office Manager and Customer Services Administrator may also be considered for this role.

**Details**:

- £22,000 to £25,000 p/a based on previous exerience
- 22 days holiday + bank holidays and 3 additional at Christmas
- Monday to Thursday 0900 - 1700, Friday 0900 - 1500
- Company pension contributions

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Stevenage: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Office Administration: 2 years (required)
- Microsoft Office: 2 years (required)

Work Location: One location

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