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Customer Service Specialist

2 weeks ago

Livingston, United Kingdom Page Personnel Finance Full time

Our client is looking for a Customer Service Specialist - hybrid

**Client Details**

A leading industry client

**Description**

You will be assisting the Customer Services Supervisor with the following daily:

- Processing Sales Orders and sending to our 3rd party warehouses for processing.
- Invoicing customers using the delivery notes generated by our 3rd party warehouses.
- Creating and maintaining stock records using Microsoft Navision system.
- Liaising with our warehouses to arrange the despatch of goods to our distributors.
- Communication with our distributors advising of deliveries and arranging booking in slots.
- Assisting with customer/distributor enquiries.
- Investigate and action delivery discrepancies.
- Updating computer records in excel and word documents.
- General office tasks when required, the role will also include filing, answering the telephone and maintaining other office systems.

**Profile**
- Hours of work: 9.00am - 5.30pm Monday to Friday. 1 hour for lunch.

**Qualifications**: Educated to GCSE or Scottish equivalent preferably in Math's, English and Computer studies or higher.

**Essential Skills**:

- Good communication skills and excellent attention to detail with high levels of accuracy.
- Keen interest in starting or advancing a career in working within an office environment.
- Ability to plan and organize both familiar and new tasks in an office environment, within a specified deadline following training.
- An interest in IT skills.
- Knowledge of exporting products would be a bonus but not essential as training would be given.

**Job Offer**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Language training provided
- Life insurance
- On-site parking
- Sick pay
- Work from home