Sales and Customer Service Specialist

Are you a passionate salesperson? Obsessed with providing the best service possible? Are you also committed to the environment and eager to join a company that matches your values? If so, Component Sense has an amazing role for you

Component Sense is a dynamic and growing company within the electronics industry. We are on a mission to clean up electronics and lead manufacturers towards zero waste. Our company is experiencing huge growth levels at the moment, and we are set to continue growing exponentially We are a trusted partner to some of the biggest electronic manufacturers in the world and we stand out from the crowd due to our EPIC culture and obsessive customer focus.

We are looking for a ‘Sales and Customer Service Specialist’ to join our expert Sales Team. We need your help to continue delivering exceptional customer service as we experience increased demand and growth You will be at the forefront of our growth and be able to see results immediately. We have the strategy, tools, and drive to make waves in the industry: all we need now is the right person

**Salary & Benefits**:

- £26-38K per annum, depending on skills and experience.
- Permanent, full-time role.
- Ideally located within commuting distance of our offices in Livingston, West Lothian. Once established, it will be possible to incorporate flexible/remote working.
- 30 days annual leave inclusive of UK bank holidays.
- All technology required is provided.
- Extensive opportunities for personal and professional development.
- Team building events.
- EPIC Team Culture.

**Duties**:
You will play an integral role within the organisation as we continue to expand globally. In this role, you are representing the company as the first point of contact.

Your duties will include, but are not limited to:

- Managing inbound and outbound calls.
- Building strong relationships with customers and suppliers.
- Managing the quote process.
- Proactive sales management.
- Following up on high-value quotes.
- Entering and analysing data accurately.
- Representing the company in accordance with our values.

We are looking for a versatile team player who enjoys a varied and fast-paced working environment. In this role, you will be dealing with our international customers and suppliers.

Our UK office and warehouse are based in Kirkton Campus, Livingston, West Lothian. Our normal hours of business are 9 to 5, although our business operates 24/7.

**Skills and Qualifications**:

- Essential: _
- Educated to Scottish Highers, A-Level or equivalent.
- Excellent written English communication skills covering all aspects of British English grammar and spelling.
- Comfortable working remotely and with a flexible team.
- Willing and available for regular travel for business purposes e.g. initial training in the office, once a week for the first three months and monthly thereafter.
- If you are a unique salesperson with proven success, we will entertain your submission despite a lack of formal education.
- Desired: _
- Prior work experience in a similar role.
- Prior work experience in a similar industry.
- Multi-lingual capabilities are a plus.

**Person Specification**:

- A natural-born seller, you are a competitive person who loves winning
- You thrive in negotiations and enjoy the thrill of achieving the best deal possible.
- High energy and self-motivated with a positive attitude.
- The dynamic and fast-paced action of selling excites you, rather than analysis and project management.
- You are a responsible individual who can evaluate a situation and take decisive action to win the sale.
- Your attitude and work ethic aligns with our core values: EPIC. This means that you are enterprising, positive, and work with integrity and clarity.
- Well-spoken with a professional, compelling, and engaging telephone presence.
- You understand task management and prioritisation and can manage your own workload with little direction and supervision.
- You are keen to learn, improve and grow with our self-development programme.
- Ideally, you have a strong interest in sustainability and zero-waste/green technology. This is a huge part of our business and we want someone who shares our passion for the environment

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£38,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Livingston, EH54 7BN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)