Customer Success Executive
3 hours ago
myTamarin is looking to change the future of childcare. We talk a lot about childcare, but what about ParentCare?
myTamarin helps parents be the best they can possibly be. We help them find newborn support and nannies using our psychology-based AI matching service and provide ongoing support. We’re also investing in nannies - giving them the training, advice and guidancethey need throughout their career
- and that’s just the start
We are now looking for a new team member to help match parents and nannies.
You will be part of a small, motivated team. You will love being on the phone, talking to parents, talking to nannies, making the right matches. This is very different from corporate recruitment. A nanny is someone who becomes part of your family, who caresfor your children, they are in your home. Matching the soft skills, the family values and the personality of both parents and nannies is paramount.
This job role may suit a recent graduate or someone with a childcare background looking for a career change. The team is currently working in the office (Camden) two days a week and remotely the remaining three days.
Key Responsibilities:
- Taking parent job assignments
- Converting parent enquiries into active job searches
- Account management of parents
- Searching for nannies for specific roles
- Interviewing nannies
- Writing nanny profiles
- Reference checking
- Meeting KPIs
Skills required:
- Strong communication skills, problem solving and ability to contribute ideas
- Ability to work at a fast pace and manage own time
- Ability to work as part of a team
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