Reservations Administrator

1 week ago

London, United Kingdom Reservations - The Rubens at the Palace Full time

We are currently looking for a **Reservations Administrator** to join our central reservations team at Red Carnation Hotels This is a** hybrid role** where you will be working from the office the first 3 moths of your employment to get all the training from our team. After your 3 months we offer you the benefit of **working from home, **plus** **flexibility with the starting and finishing time (9.30/10:00am start and 5.30/6pm finish). As a **Reservations Administrator** you will carry out general day to day administration tasks for the central reservations team who looks after 6 London hotels, 2 in Dorset and 1 in Scotland. **Who are we?** The Red Carnation Hotel Collection is a family-owned hotelier business with 20 stunning properties all over the world. We are named one of the "**Best Hotel Companies in the World**” by Travel & Tourism (2021) and have won numerous hotel awards such as Platinum standard Investors in People in 2020 and Princess Royal Training Award in 2021. **What benefits would you get as a Reservations Administrator?** - Professional, award winning training and development opportunities - Recommend friend and family bonus scheme worth up to £600 - Free meals on duty - Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets - Complimentary uniform and dry cleaning services - Holiday allowance increasing with length of service up to 25 days - Two paid volunteering days each year - Free access to Employee Assistance Programme from day one - Hotel based recognition incentive (Employee of the month up to £200) - Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally - Staff Appreciation Annual Party and other Employee Recognition Events **What are we looking for in a Reservations Administrator?** - Have a positive attitude, a warm personality and strong interpersonal skills - Be able to work well under pressure and have strong organisational skills - Have previous experience in a similar role - Have excellent communication skills, both verbal and written - Be computer literate and have good knowledge of Microsoft excel and word - We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK._ INDHOTEL

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