Advice and Assessment Officer

1 week ago

London, United Kingdom Business Smart Solutions Full time

**What you'll work on**

1. Experience in adult social care financial assessments

2. Detailed understanding and knowledge of benefits (either as a benefits officer or through advice work

3. Experience in raising invoices and managing adjustments etc.

Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult Social Care customers, integrating welfare benefits advice with financial assessments. This will include:
1. Gathering information on the residents circumstances, particularly finances, covering income, capital and expenditure. To validate information, and complete any requisite forms for financial assessments and benefit claims to be made, processed or reviewed

2. Carrying out out financial assessments in accordance with relevant legislation, national guidance and any local policy, procedure and guidance

3. Completing initial benefit checks identifying additional entitlements, help customers make initial claims or reviews. To ensure claims are submitted on time and outcomes monitored

4. Operating systems and procedures so that income due to the department is, invoiced, collected and accounted for in accordance with departmental and corporate financial regulations, standing orders and guidelines

You will be expected to:

- Work flexibly across the service responding to changes in demand and move location in order to achieve a seamless service for the customer
- Where required, visit residents in their homes or care settings partners
- Manage a varying workload, handling changing or conflicting priorities as a result
- Work in a demanding and time pressured environment

**Where you'll work**

The role is hybrid but will require a minimum of 2/3 days a week office based work and visits to residents

**A few things to note**
- The rate for this role is £20.80 per hour Umbrella
- The term is initially for 2 months

**What we're looking for**

You will will have a highly organised approach, with the ability to use you initiative and judgement and are able to demonstrate experience, understanding or skills in the following areas:

- Experience of providing financial assessment or similar services
- Experience of undertaking benefits assessments or providing welfare benefits advice
- Experience of delivering services to disabled and vulnerable people
- Understanding of the principles and practice of either domiciliary or residential charging policies
- Knowledge of current Social Security Benefits, tax credits and related legislation, policy and practice
- IT literate and able to work with different systems and databases, including good excel skills
- Good communication and negotiation skills working with different stakeholders
- Knowledge of Adult Social Care and relevant business processes

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £20.80 per hour

**Benefits**:

- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience of providing financial assessment or similar services?
- Do you have experience of undertaking benefits assessments or providing welfare benefits advice?
- Do you have experience of delivering services to disabled and vulnerable people?
- Are you IT literate and able to work with different systems and databases, including good excel skills?

**Experience**:

- Local Government: 1 year (required)

Work Location: One location

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