Management Information

An exciting opportunity has arisen within the NHS BSA for an individual with experience in data analysis and reporting, ensuring data quality and resolving complex queries from external stakeholders. We are looking for a Management Information and Finance Co-ordinator to join our team in Student Services (Workforce Directorate) based in Fleetwood.

You will work in small team responsible for providing accurate data and reports as requested by the senior management team, policy team and external stakeholders, conducting routine and ad hoc checks on the accuracy of payments issued to students and third parties, resolving queries from third parties concerning funding and issuing payments, and having an active participation in driving the continuous improvement of the service.

You will need to be organised, work to a high level of accuracy, have a passion for data and have previous experience in a customer facing role.

What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts

This role is hybrid working - mainly homeworking but will be office based when required.

Collation of data to inform daily management information, monthly and annual stakeholder reports, and responsibility for providing data and information to inform quality responses to Freedom of Information Requests and Parliamentary questions

Liaising with IT colleagues, ensuring the reports suite is fit for purpose, requesting any additions/ amendments as appropriate and challenging where necessary.

Contributing to continuous improvement in achieving accuracy of Bursary payments, identifying, and developing new reports in order to achieve this. Assisting in identifying and investigating problems and queries relating to data and information.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.

**In this role you are accountable for**:
1. Extraction and analysis/ interpretation of key bursary/ social work bursary data in order to inform Bursary spend for the Local Offices of HEE and DH.
2. To assist in providing timely monthly finance reports and adhoc reports on request.
3. Collation of data to inform daily management information, monthly and annual stakeholder reports.
4. Responsible for providing data and information to inform quality responses to Freedom of Information Requests and Parliamentary questions.
5. Update and maintain internal monthly KPI and KMI data across student services.
6. Liaise with IT colleagues, ensuring the reports suite is fit for purpose, requesting any additions/ amendments as appropriate and challenging where necessary.
7. Supports in providing meaningful information from incomplete and non-standard data and actively seeks ways to improves the data supplied by HEI’s and other external stakeholders.
8. Responsible for providing Equality data to the DH on an annual basis or as and when requested.
9. Ability to horizon scan and develop /advise on new requirements and measurements to support accurate Bursary payments to students.
10. Liaise with third party contractors over system issues and ongoing support requirements.
11. Investigates, resolves and amends data inconsistencies or errors and implements solutions, communicating them effectively to Managers and Team Members.
12. Contributes to continuous improvement in achieving accuracy of Bursary payments, identifying and developing new reports in order to achieve this.
13. Assists in identifying and investigating problems and queries relating to data and information.
14. Main contact for Accounts Receivable Team, responding to queries including BACS failures reports and historic debt data.
15. Responsible for the collation and sending of Student Bursary and Social Work Bursary debts/credits.
16. Contact for Integra and Paymaster payments issued/ stopped and general queries.
17. Liaise with finance colleagues as and when appropriate, which may involve data queries, requesting new overpayment codes to assist with accurate analysis of information.
18. Manages own workload and operates all services in line with Service Level Agreement and internal Key Performance Indicators.
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