Welcome & Service Assistant X 2
2 days ago
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.
What it's like to work here Blickling is much more than a house, garden and park; some know Blickling as simply the best place to grab a latte and relax with friends, for many it is home. No matter the reason, this rare example of a complete estate - workingin harmony today to safeguard its future
- is a very special thing indeed.
As the National Trust’s first acquisition, the visitor experience at this Norfolk estate focuses on how and why the Trust began. The team are always looking for hard-working people with a passion for customer service. You're likely to need your own car toget here, and the friendly team and vast estate make Blickling one of our most popular tourist destinations.
At Blickling we live and breathe the charitable aims of National Trust. We are passionate about creating supporters for life, we always stop to listen, and we look after the people and places that care for us.
What you'll be doing As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.
You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to linkeverything we do back to our cause and the on-going work we do.
You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.
Who we're looking for You'll need to have the following experience:
- Can demonstrate an empathetic and understanding approach to different people's needs, with a passion to provide the highest standards of customer care.
- Experience working to measurable targets
- Good team worker - willing to grow experience and skillset across several different operation aspects of the property
- Strong people skills
- Written and verbal communication skills
- Well organised
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.
-
Welcome & Service Assistant X 2
2 days ago
Norwich, United Kingdom National Trust Full timeSummary Working within a bustling atmosphere as part of a passionate team, this role as a Welcome and Service Assistant plays a core part in providing fantastic customer service and growing support for the National Trust as a whole and the 2 sites we look after,Felbrigg Hall and Sheringham Park. This is a flexible hourly paid contract, and hours and days...
-
Welcome & Service Assistant
1 week ago
Norwich, United Kingdom National Trust Full timeWorking within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. You'll be required to work at both Felbrigg Hall and Sheringham Park. What it's like to work here:You'll join the small, friendly Welcome Team of around 8 staff, all reporting to the Welcome...
-
Welcome & Service Assistant
2 weeks ago
Norwich, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£12.75 per hour **Contract/duration**:Fixed term contract for 9 months - until March 2026 **Hours/working pattern**:flexible. up to 4 days a week in...
-
Welcome & Service Assistant
2 weeks ago
Norwich, United Kingdom National Trust Full timeSummary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant plays a core part in providing fantastic customer service. We are looking for a team player to support the Visitor Welcome Team, with a strong focus on fundraising and growing support. Reporting to the Visitor Experience Officer you'll support...
-
Welcome & Service Assistant
1 week ago
Norwich, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£11.64 per hour **Contract duration**:Permanent **Hours**:This role is based on annualised hours, where the amount of hours you work each month may...
-
X-ray/radiographic Assistant
2 weeks ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeAssist the radiologist with all aspects of breast ultrasound, including changing patients in preparation for examination. Assist Radiologists and radiographers, with x-ray guided procedures. To cannulate patients prior to Contrast Enhanced Spectral Mammography (CESM) procedures. Assist with the induction and training of new Assistant Practitioners in nursing...
-
Financial Administrator
2 weeks ago
Norwich, United Kingdom Service Service Full timeMy client is a Norwich based chartered firm who have been providing advice to Norfolk and afar for over fifty years and you can become part of their success by supporting their adviser as a Financial Administrator. Job summary To provide a welcoming, efficient, professional and effective client service with a high focus on quality and accuracy, adhering to...
-
Financial Planner Assistant
4 days ago
Norwich, United Kingdom Service Service Full timeMy client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals; this role has arisen out of company growth and is a brand new vacancy. You will ideally have experience working in...
-
Repair Technician
6 days ago
Norwich, United Kingdom Service Service Employment Agency Limited Full timeI am working with a high level electronics business in Norwich that, due to a huge workload, have several requirements for Repair Technicians to join their team for approximately 8 to 10 months (whilst there is no way I can guarantee anything, this mightgo on longer). In this role, you will be responsible for fault identification and repairs of...
-
Financial Planner Assistant
2 days ago
Norwich, United Kingdom Service Service Full timeMy client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals; this role has arisen out of company growth and is a brand new vacancy. You will ideally have experience working in...