Contracts Administrator

We are looking to hire a **Contracts & Assignments Administrator** to join our team As the Contracts & Assignments Administrator, you will be responsible for providing comprehensive advice and support whilst building good relationships with all our customers. This is a hybrid role, with occasional attendance required at our Warrington HQ.

Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand. Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us. This is who we are, and what we do.

Our exceptional team of talented individuals enables us to provide the best accountancy, tax, and umbrella services to our clients. With roots dating back to 1881, we have been providing exceptional service levels to contractors, sole traders, SMEs, and freelancers alike. Today, we offer a unique blend of personalised expertise and empowering technology to enable our clients to achieve greater success.

Our industry is fast-paced and dynamic, and we are always on the lookout for talented individuals who thrive on challenges and accountability. We value adaptability and change as core traits in our team members, and we offer opportunities for career progression and growth. If you're looking for a challenging and rewarding career in a fast-paced business environment, look no further than Caroola. We're dedicated to unlocking your potential and helping you achieve your goals through innovative solutions and world-class service. We’ll work with you to give you all the tools you need to be a Caroola star

**Responsibilities**:

- Process contract assignments with a high degree of accuracy.
- Manage daily/weekly reports in a timely manner.
- To manage the expectations of all employees and agencies through effective communication and ownership.
- To work well as part of a team, be open-minded towards the ideas and views of others and contribute to building team spirit.
- To generate ideas for improvements to processes and the overall employee experience.
- To communicate with employees in a professional and compliant manner.
- To welcome feedback provided as part of the quality assessment framework and demonstrate improvement in performance.
- To achieve individual and departmental performance targets.
- To adapt positively to change and meet the changing requirements of the work environment.
- Actively support department and company initiatives.
- Prepare and contribute towards regular performance development reviews, highlighting potential development requirements and training needs.
- To maintain a strict level of employee confidentiality at all times.
- To maintain a high level of personal drive and the highest standard of accountability and professionalism at all times.

**Skills & Experience**:

- GCSE (or equivalent) in Maths and English at grade C or above.
- Demonstrable administrative experience in a fast-paced environment
- Ability to communicate clearly
- Good organisational and time management skills
- Excellent attention to detail and high level of accuracy
- Ability to work as part of a team with active and valuable contribution
- An understanding of and adherence to all confidentiality aspects required
- An understanding of and adherence to all relevant health and safety procedures

**What we offer**:
We're experts in managing finances and we want to optimise yours too We'll ensure that you receive the right benefits to support your choice of lifestyle, wellbeing and health - right now, as well as for your future. Find what’s best for you through your own personal benefits hub.
- A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering.
- Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave.
- Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment.
- Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships.
- Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it
- Our financial benefits will aid you in life’s ups and downs including free access to mortgage advice, credit scoring for life and financial management tools
- Company Pension - Save for the future with our company pension scheme with NEST.
- Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of