Contract Administrator

Contract Administrator As a Contract Administrator, you’ll provide essential administrative and coordination support to ensure the efficient delivery of asbestos surveying and reporting services. You’ll act as a central communication hub between clients, our surveyors, laboratories, and internal teams, keeping everyone informed, on schedule, and supported. About You This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast‑paced, high‑volume environment. You'll need excellent communication skills and be confident communicating with stakeholders at all levels. You will be committed to providing a high standard of administrative support across all stages of the project lifecycle to ensure information flows smoothly and deadlines are met. You’re someone who takes ownership of tasks, manages multiple priorities with ease, and remains focused under pressure. You will be responsible for managing a busy Outlook inbox and respond promptly to time‑sensitive queries. You will handle challenges diplomatically and resolve issues or conflicts with professionalism. Experience working with client portals, travel bookings, or within an asbestos or compliance‑based environment is desirable, but not essential. Role Responsibilities/Objectives Managing high‑volume Outlook inboxes Providing detailed and timely updates to clients Liaising closely with clients and internal teams Handling and resolving enquiries at point of contact, recognising when to elevate issues to a senior manager or other colleague Maintaining client portals Arranging travel and accommodation General administrative tasks Problem solving will be a key part of your role. You’ll be expected to respond quickly and effectively to unexpected issues, whether it’s a change in project scope or an urgent client request. Role Requirements, Skills And/or Experience There are no mandatory qualifications required for this role. It is more important to assess relevant competencies; however, a commitment to achieving P405 (asbestos qualification) in‑house within 12 months will be required. Competencies Time Management Patience and Compliance Customer Focus Communication Team Player Composure IT skills (Excel, Word, Outlook, or work‑management systems) Benefits and Package Competitive salary and transparent salary bands Commitment to super flexible and remote hybrid working where applicable 37.5‑hour working week 26 days annual leave plus 8 Bank Holidays (pro rata) Additional leave for length of service up to 31 days each year Opportunity to buy additional annual leave or sell surplus leave Enhanced employer pension contributions of 4% when you contribute 6% Enhanced maternity and paternity pay Regular Learning and Development opportunities Regular company social events including an annual summer BBQ Cycle to work scheme, offering savings of at least 32% on a new bike and cycle safety accessories Electric Car salary sacrifice scheme, saving 30‑60% on an electric car (subject to eligibility) Access to an online platform providing employee discounts on hundreds of high street brands Access to private healthcare, Employee Assistance Programme, and Wellness programmes including annual flu jab Paid sick leave allowance each year Free eye tests and contribution towards new glasses/frames Referral programme offering up to £2,000 Access to paid volunteering days in support of local charities/initiatives Length of service reward Welcome goodie bag About Us Pennington Choices is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. Pennington Choices provides property surveying and consultancy services to organisations nationwide. We have a wealth of experience working with more than 800 public and private sector organisations across social housing, NHS, education, and rail since 2000. At the heart of what makes Pennington Choices special is our people. We live by our values of being fun, resilient, brave and treating each other with respect. We also know there’s more to life than work, which is why we will encourage you to stay active, nurture your mental health, and create a fulfilling work/life balance. Application If this sounds like the job for you, complete the job application and attach your CV for consideration in the link below. Our team will be reviewing all applications over the next couple of weeks. Unfortunately we are unable to respond to everyone individually, therefore if you have not heard from us within 14 days it means that we will not be progressing your application further on this occasion. #J-18808-Ljbffr