Claims Advocate
5 days ago
**Purpose of the Role**:
Claims Advocate
**Key Role Accountabilities**:
- Notifying and communicating with Insurers, Solicitors and Loss Adjusters and having knowledge of the claim file so as to best represent the Insured’s interests at all times.
- Ensuring claims are correctly entered and processed on ECF.
- Maintaining accurate claims records on our IT system, ensuring these are kept up to date and ready to be produced for policy renewal.
- Ad-hoc administrative and other claim duties as required.
- Ensuring effective liaison with Accounting colleagues both with regard to collection/payment of funds, any queries and the subsequent clearance of accounting entries
- Keeping up to date with market and system changes
**Qualifications & Experience**:
- Ideally this role will be filled by someone with at least 2 years experience of claims handling to give them a good grounding in the principles involved._
**_Generic Knowledge Requirements_**
- _Sufficient knowledge and understanding of the general concepts of insurance to be able to perform the Principal Tasks_
- _A solid foundation of how claims are handled generally and how London market claims are broadly dealt with._
- _Working knowledge of the UK, Irish and other relevant insurance and regulatory environment_
- _A knowledge of the Underwriters and markets; and their practices, documentation and customs_
**_Competencies Required_**
- o Ability to work effectively as part of a team_
- o Ability to work under pressure and meet deadlines_
- o Ability to use ECF, Microsoft Word, Excel and PowerPoint packages_
- o Good numeracy and literacy skills_
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