Senior Claims Advocate

Job title - Senior Claims Advocate

Department - Energy & Power

**What can you expect?**
- Technically focused Claims Advocate driving Energy & Power (Conventional and Renewables) initiatives and handling complex claims.
- Knowledge of the Energy & Power industry and insurance market is a key requirement for this hire
- The role involves some travel and you will be working closely with clients and other claims, placing and engineering colleagues throughout the organization.
- The role demands hands-on active claim management, problem solving, formulating settlement strategies for clients and negotiation skills. Providing leadership and taking ownership of complex claims is essential to project manage them to a successful conclusion.
- You will also be assisting and supporting the Broking teams in retaining and the acquisition of new clients by participating in client pitches and Requests For Proposal meetings.
- You will also liaise and work closely to develop best practice with other claims teams in each region.
- In addition the role requires a commercial acumen to sell claims and also demonstrate an understanding of how to mitigate Marsh risk by closing claims optimally.

**What you will be rewarded with?**
- Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

**We will rely on you to**:

- Strong focus on clients and providing value-add services
- Develop value proposition strategies and ensure delivery of client service standards always comes first
- Initiate and promote the innovation of claim offerings to meet clients developing needs
- Development and implement revenue generation initiatives
- Provide technical assistance to the claims product leaders and colleagues
- Raise the profile of claims internally through delivering training, technical publications etc.
- Foster close relationships between Claims Advocacy, Claims Solutions and claims operations to optimise client experience

**What you need to have**:

- Knowledge of the Energy & Power industry and insurance market is a key requirement for this hire
- Detailed knowledge of market claim procedures
- Work with claims colleagues to coordinate the research on major loss incidents in the region, and liaison with internal Stakeholders to track and socialize opportunities
- Research benchmarking data to help promote Claims Solutions initiatives
- Excellent negotiation skills and ability to develop claim strategies
- Understanding of risk and mitigation strategies
- Presentation and communication skills
- Coordinate marketing initiatives
- Build relationships with key stakeholders both internally and externally

**What makes you stand out**:

- Knowledge of the Energy & Power industry and insurance market
- Detailed understanding of claims process and markets
- Experience of technical claim handling - 1st and 3rd party lines
- Existing relationship with major market Insurers and knowledge of their products

**About Marsh**

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

hybrid #remote