Claims Advocate

Posting Description:
**Claims Advocate**:
Are you keen to embark upon a career where you'll handle London Market Facultative Reinsurance claims on behalf of some of Aon's key clients ? Are you keen to join a welcoming and supportive team in which you'll receive training, coaching and mentorship?

**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**:
Joining this friendly team that handles Facultative claims your wide and varied role will include:

- Negotiate the collection, payment, and settlement of claims with clients and Underwriters
- Facilitate the resolution of any outstanding coverage issues
- Develop and maintain relationships in the market, the Aon network and with clients
- Liaise effectively with the Aon network, Claims and Broking teams to ensure client needs are met
- Where appropriate, supervise the accounting process to ensure prompt settlement to our clients
- Work with other teams as necessary, to ensure that relevant information is shared as required and the appropriate actions are taken to meet clients' needs
- Work with colleagues across the business on complex and contentious claims, including those where there is a potential E&O in order to obtain advice and guidance to achieve a satisfactory conclusion for the client and for Aon
- Technical support for pre-renewal meetings, placing and renewal negotiations
- Collect data on large and complex claims
- Work with other Aon personnel around the world to ensure strong service delivery to our clients
- Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company

**How is this opportunity different ?**

This is a rare opportunity to secure a London Market claims handling role with a market leading broker. We're looking for an experienced motivated individual to join our London based Facultative claims team.

**Skills and experience that will lead to success**:

- Excellent communication and presentation skills.
- Ability to work in a fast paced environment, displaying flexibility and adaptability yet able to work in a structured manner.
- Excellent negotiation skills.
- Strong IT skills
- Attention to detail and accuracy

**How we support our colleagues**:
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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